Binance is hiring a
Account Management

Summary

The Binance Accelerator Program is a fixed-term program designed for early career talent to gain experience in the rapidly expanding Web3 space. The program offers an immersive experience at Binance, focuses on networking and development, and requires understanding of trading platforms or exchanges, knowledge of cryptocurrency basics, and excellent communication skills.

Requirements

• Understanding of trading platforms or exchange, e.g. knowledge of trading orders
• Understanding of cryptocurrency basics, e.g. the meaning of blockchain transactions, is a strong plus
• Knowledge of derivative and other trading products is a strong plus, e.g. knowledge of futures
• Outstanding problem solving capabilities including solving issues under high pressure
• Excellent communication skills to be able to facilitate cross departmental communication
• Able to participate in an on-call rotation, as required by the business

Responsibilities

• Supporting the Client Operations Lead in daily administrative work (Eg collating responses, figures tabulation)
• Being the first line support for all account and system related issues
• Serve as the representative of VIP customers to internal teams including account, finance, risk and products
• Collect customer feedback and manage projects to realise the product change requirements
• Provide system and product updates to customers to ensure they are aware of all the major changes in time

Benefits

• Be a part of the world’s leading blockchain ecosystem that continues to grow and offers excellent career development opportunities
• Work alongside diverse, world-class talent in an environment where learning and growth opportunities are endless
• Tackle fast-paced, challenging and unique projects
• Work in a truly global organization, with international teams and a flat organizational structure
• Competitive salary and benefits
• Flexible working hours, remote-first, and casual work attire