Account Manager

Summary

Join 10x Banking, a company transforming the financial industry with its cloud-native core banking platform, as an Account Manager. This critical role focuses on nurturing new and existing accounts across APAC to achieve and exceed revenue goals. You will need sharp commercial acumen, identify mutually beneficial opportunities, and collaborate effectively with internal and external stakeholders. Success requires strong interpersonal skills to manage relationships from product teams to C-suite decision-makers. The role involves delivering revenue targets, managing client relationships, and contributing to RFPs and pitches. This position offers a chance to make a significant impact within a dynamic and innovative company.

Requirements

• You’ll need to have proven experience in a revenue generating role within the FinTech sector, and be able to demonstrate how you have aligned disparate stakeholders to move through a sales process
• You’ll need to demonstrate where you have gone about identifying a Client’s pain points, and matching those with the product benefits of the organisation you worked for at the time
• You’ll need to be able to tell us about times when things got tense with Client stakeholders, and how you responded to that to ensure the situation reverted back to an even keel as soon as possible
• You’ll need to tell us about how you have gone about liaising with internal product & delivery teams – to ensure Client feedback on existing solutions is heard when it’s pertinent – but also to ensure what was promised to the Client manifests
• You’ll need to tell us about when you have assisted with RFP’s, on-site pitches, and what you have learned from those experiences

Responsibilities

• Be accountable for delivering a portion of 10x’s expected – and incremental – revenue goals on an annual basis, usually in the form of ARR
• Be a key pivot point for a varied group of stakeholders both internally to 10x, and within our client base
• Be able to manage relationships from 10x product teams to C-Suite decisions makers within clients
• Be able to identify, and act upon, new opportunities within our client base to drive incremental ARR
• Gain a very clear understanding of our client base’s pain points, and be able to match those up to our evolving product enhancements
• Participate in; constructing RFP’s, negotiations and on-site pitches across our existing client base and prospective clients
• Nurture existing clients relationships to ensure expected/committed revenue is realised
• Establish the right feedback loop with the business development & product teams at 10x to ensure that market developments and client requests are fed into the product backlog where appropriate

Preferred Qualifications

• Account Management experience within banking technology
• Proven experience of carrying, and delivering to, expected and incremental revenue targets
• Superb interpersonal skills, demonstrable across varying levels of stakeholder
• Consultative approach to business development
• Inquisitive problem solver with a keen eye for an opportunity
• Experience participating in RFP/pitch processes as part of a team
• Knowledge of core banking systems or cloud native technologies are an advantage, but not a necessity

Benefits

• Competitive base salary
• 25 days holiday and an extra day off on your birthday
• 4 wellbeing days per year
• Enhanced parental leave and sick leave
• A day off to volunteer
• All the latest tech you need to enable you to deliver excellent output
• Employee Assistance Programme
• Flexible benefits including holiday buy, gym memberships, health insurance, Netflix/Spotify/Audible subscriptions, food deliveries and retail vouchers