Argo Group is hiring a
Account Manager

Summary

The job is for a position in a specialty insurance company, Argo Group, requiring analysis of complex endorsement requests, underwriting assistance, and other duties. The role requires a high school diploma or equivalent, general knowledge of commercial insurance, strong communication skills, math proficiency, detail-orientation, ability to work in a team environment, and computer program proficiency. The preferred location is Colorado outside of Denver metro, Maryland, Nevada, and Rhode Island with a base salary range of $58,400 - $68,000 USD.

Requirements

• High school diploma or equivalent; college course work or degree preferred
• General knowledge of commercial insurance strongly preferred
• Must be able to function effectively in a time sensitive and high volume environment
• Flexible and adaptable to changing direction, adjusting priorities and/or work on multiple tasks simultaneously
• Able to work autonomously in a fast paced, production oriented environment
• Analytical ability
• Strong oral/written communication skills
• Ability to maintain a positive working relationship with agent/broker workforce
• Must display a professional demeanor and excellent customer service skills
• Math proficiency
• Detail-oriented with initiative and ability to work in fast-paced environment
• Ability to work in a team environment
• Proficient in the use of computer programs, including Word, Excel, and Outlook

Responsibilities

• Analyze and negotiate complex endorsement requests and handle within established service standards
• Assist with triage of submissions to determine risk selection acceptability including processing declinations or identify and/or obtain essential information required for quoting purposes
• Conduct underwriting file analysis, including identifying forms and endorsements used in policy construction
• Assist underwriters in carrying out their essential duties and responsibilities to enhance the overall performance of the division through utilization of systems and guidelines as provided
• Develop and maintain positive working relationships with underwriters, customers and business partners to provide high quality service to clients
• Setup rating, Issue binders, and send out quotes on behalf of the underwriters
• Interact with brokers to assist with follow up for underlying information, subjectivities as well as addressing account inquiries
• Thorough review and analysis of inspection reports including follow up with brokers on observations that affect coverage implications
• Attend broker visits when appropriate

Benefits

• Competitive compensation
• Flexible workplace policies that support employee well-being include compressed hours, flex-time, job-sharing, remote work, sabbatical leave, and holiday hours
• Comprehensive health, wellness, and financial planning options that employees can tailor to meet their personal and family needs
• Generous paid time off (21 days of PTO, 11 paid company holidays, 3 floating holidays and a paid voluntary day)
• Paid caregiver and parental leave
• Paid bereavement, jury duty/court appearances, and military (up to 14 days) leave
• Employee assistance program (EAP)
• An array of voluntary benefits
• Argo Academy, a digital and instructor-led platform that offers continuous learning and professional development
• An inclusive culture that develops and sponsors diverse teams, encourages cross-functional engagement and collaboration, builds community through employee resource groups (ERGs), and provides an environment that welcomes ongoing dialogue, creative innovation, professional and personal development
• Active community outreach and volunteer programs
• A generous Employee Referral program that results in approximately 25% of all new hires annually