Aria Care Partners is hiring a
Account Manager

Summary

Join Aria Care Partners as an Account Manager, providing excellent customer service, retaining existing accounts, and contributing to insurance sales. This remote position requires residing within the Maryland territory and involves overnight travel. The job offers competitive pay, bonuses, mileage reimbursement, and full benefits.

Requirements

• Associate’s or Bachelor’s degree preferred
• 3-5 Years previous applicable experience
• Preferred prior work experience within senior living communities, sales, and life/health insurance
• Ability to obtain health and life insurance license
• Reliable transportation
• Ability to Lift Up to 50 Pounds

Responsibilities

• Provide excellent customer service
• Retain existing facilities by making periodic visits, exploring specific needs, anticipating new opportunities
• Achieve marketing and sales operational objectives by contributing marketing and sales information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing quality and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change
• Identify marketing opportunities by identifying consumer requirements; defining market, competitor's share, and competitor's strengths and weaknesses; forecasting projected business; establishing targeted market share
• Accomplish organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
• Keep promotional materials ready by coordinating requirements with marketing department; inventorying stock; placing orders; verifying receipt
• Plan meetings and attend trade shows
• Protect organization's value by keeping information confidential

Preferred Qualifications

• Preferred skills - experience using Salesforce and Microsoft Office applications including Excel, Word, and Outlook
• Problem solving skills - strong analytical and critical thinking skills to identify problems and develop innovative solutions
• Customer service - responds promptly to requests for assistance and strives to continually improve service
• Planning/organizing - the ability to manage multiple tasks to ensure that assignments are completed in a timely and productive manner
• Quality control/Attention to detail - demonstrates accuracy and thoroughness; monitors own work to ensure quality and applies feedback to improve performance
• Adaptability - adapts to changes in the work environment and is able to deal with frequent change, delays, or unexpected events
• Dependability - consistently at work and on time, follows instructions, takes responsibility for own actions, responds to management direction
• Efficiency - the ability to visit required number of weekly visits in a timely manner without sacrificing quality
• Teamwork - Able to work in team environment
• Communication - Strong written and verbal communication skills

Benefits

• Competitive Pay
• Bonus
• Mileage reimbursement
• Full benefits
• 13 paid holidays for 2024 including a week at Christmas