Axon is hiring a
Account Manager

Summary

The job involves analyzing customer data, supporting sales efforts, developing account strategies, acting as a trusted advisor to the sales team, and building relationships with cross-functional partners. The role requires analytical problem solving, autonomy, trustworthiness, multitasking, superlative communication, influence, detail orientation, data modeling skills, and the ability to work in ambiguous environments.

Requirements

• Analytical Problem Solving
• Autonomy
• Trusted Advisor
• Multi-Task
• Superlative Communication
• Influence
• Detail Oriented
• Data Modeling (Salesforce and Microsoft Dynamics Reporting and Excel Modeling skills)

Responsibilities

• Perform in-depth analysis on present customer contract and performance data to draw out insights and recommendations on current and future sales opportunities
• Support sales segment leader with key reporting, insights, and analysis for strategic deals driving quarterly/annual sales goals
• Build out and maintain custom sales enabling collateral, as needed, to support internal and external program comprehension, fiscal scheduling, and overall purchase justification
• Assist in the development and execution of account strategy by collaborating with account team to deliver stronger, more relevant, and more tailor-fitted value propositions
• Act as a trusted advisor to the sales team and enable the selling motion through advocating for what is in the best interests of the business and proactively working to remove commercial blockers
• Develop strong knowledge of go to market strategy, internal system and product limitations, and other blockers in order to remove points of friction on complex and highly customizable sales
• Assist in troubleshooting operational issues as they surface and work cross-functionally for workarounds in the short term, and potentially propose changes to fix root causes in the long term