Account Manager

Summary

Join Connecteam, a TLV-based startup revolutionizing the work experience for deskless employees, as a driven Account Manager. You will spearhead upselling and cross-selling efforts to expand our customer base and boost revenue. This quota-carrying role involves managing the full sales cycle, collaborating with SDR and CSM teams, and becoming a product expert. You will analyze customer data, represent Connecteam's exceptional customer service, and influence product development based on customer feedback. The position demands managing multiple tasks in a fast-paced environment and requires strong communication and collaboration skills. Connecteam offers competitive benefits, including medical coverage, an insurance plan, paid time off, and a 401(k).

Requirements

• One year of experience as an Account Manager/Account Executive at a SaaS company - MUST
• Energetic, positive, and motivated - MUST
• Strong customer relationship skills and the ability to interact with individuals at all levels in an organization
• Ability for self-learning and highly independent
• Strong team player with excellent communication and collaboration skills
• Ability to thrive in a high-pressure and busy work environment
• Working remotely from 9:00 AM to 6 PM Monday-Friday

Responsibilities

• Identify and execute upselling and cross-selling opportunities with existing customers
• The Account Manager position is a quota-carrying position; you will own the full sales cycle, managing your own account pipeline and contributing to the team’s pipeline
• Becoming a product expert
• Analyze customer data to identify expansion opportunities
• Be the face of the company – Connecteam is known for our outstanding customer service and approach
• Collaborate with SDR and CSM teams to ensure a seamless customer experience
• Influence the product based on customers' demands and needs
• Manage multiple tasks and projects in a fast-paced and high-pressure environment
• Initiative, independence and ownership

Benefits

• Medical coverage
• Insurance plan
• Paid time off for vacation, sick days
• 401(k)