Account Manager

Summary

Join Connecteam, a TLV-based startup, as a driven and dynamic Account Manager. You will identify and execute opportunities to expand our existing customer base and increase revenue through upselling and cross-selling. This quota-carrying position involves managing the full sales cycle, analyzing customer data, and collaborating with SDR and CSM teams. You will be the face of the company, known for outstanding customer service, and influence product development based on customer needs. Manage multiple tasks in a fast-paced environment and work remotely from 9:00 AM to 6 PM Monday-Friday. If you are passionate about selling and driving growth, and possess the required experience and skills, we encourage you to apply.

Requirements

• One year of experience as an Account Manager/Account Executive at a SaaS company - MUST
• Energetic, positive, and motivated - MUST
• Strong customer relationship skills and the ability to interact with individuals at all levels in an organization
• Ability for self-learning and highly independent
• Strong team player with excellent communication and collaboration skills
• Ability to thrive in a high-pressure and busy work environment
• Working remotely from 9:00 AM to 6 PM Monday-Friday

Responsibilities

• Identify and execute upselling and cross-selling opportunities with existing customers
• The Account Manager position is a quota-carrying position; you will own the full sales cycle, managing your own account pipeline and contributing to the team’s pipeline
• Becoming a product expert
• Analyze customer data to identify expansion opportunities
• Be the face of the company – Connecteam is known for our outstanding customer service and approach
• Collaborate with SDR and CSM teams to ensure a seamless customer experience
• Influence the product based on customers' demands and needs
• Manage multiple tasks and projects in a fast-paced and high-pressure environment
• Initiative, independence and ownership

Benefits

• Medical coverage
• Insurance plan
• Paid time off for vacation, sick days
• 401(k)