Account Manager

Summary

Join Double A Solutions, a dynamic company passionate about innovative solutions, as a full-time Account Manager for our Janitorial Manager product. This role involves working with new and existing customers, setting up accounts, installing software, providing training, and monitoring usage. We offer a comprehensive benefits package including medical, dental, vision, 401K, disability insurance, and PTO. We foster a fantastic work culture with opportunities for growth and a flexible work-from-home option. The ideal candidate possesses excellent problem-solving skills, is detail-oriented, and works well on a team. Apply today to become part of something special!

Responsibilities

• Setting up new customer accounts
• Installing software for new customers
• On-boarding new customers and teaching them how to use our software to optimize their business
• Providing training to system administrators and end-users
• Re-onboarding low usage customers
• Monitoring account for admin and end-user usage

Preferred Qualifications

• Bachelors degree in relevant field or equivalent work experience
• 3 years of technical support and software implementation experience
• 1+ years of experience using Microsoft Office products
• Sales experience preferred

Benefits

• Comprehensive benefits package, including medical, dental, vision, 401K, disability insurance, PTO and more
• A fantastic work culture that has values you can stand behind
• Opportunities for growth, both personal and professional
• Work for a company where you are more than just a number
• Work from home!