FYST is hiring a
Account Manager, Remote - Worldwide

Summary

The job is for a Key Account Manager in the PSP or fintech industry. The role involves managing partners, integrating new solutions, onboarding PSP companies, scaling current solutions, creating and managing risk registers, analyzing data, maintaining merchant account dashboards, revising financial conditions, handling partner requests, solving problems with delays and debts, and updating partner information. The ideal candidate should have at least 3 years of experience in key account management, strong analytical skills, excellent communication skills, proficiency in using dashboards and analytical tools, a problem-solving mindset, and good command of English (B2) and Russian.

Requirements

• Minimum of 3 years of experience in key account management, preferably within the PSP or fintech industry
• Strong understanding of payment processing, financial conditions, and risk management
• Excellent analytical skills with the ability to interpret data and drive decisions
• Exceptional communication and interpersonal skills
• Proficiency in using dashboards and analytical tools
• Problem-solving mindset with the ability to manage multiple priorities effectively
• Excellent written & spoken communication skills in English (not less than B2) and good command of Russian

Responsibilities

• Connecting and integrating new solutions with current partners
• Onboarding of PSP companies to receive processing channels with new partners brought by business development managers to connect
• Scaling and increasing capacity by current solutions
• Creating and managing a risk register for current partners
• Analyze the conversion ratios and traffic quality
• Maintaining a dashboard for all merchant accounts in the context of partners
• Revision of financial conditions (processing rates, settlements, rolling reserve and deposits)
• Handle any requests from partners on our merchant accounts (compliance, IPS, acquirers, etc.)
• Solving problems with delays in settlements or debts of current partners
• Update of information with partners (volume limits, transactional software, etc.)

Benefits

• An opportunity to make something great even greater, you can be the reason why we grow, develop, and become the best fintech company on the market
• Career prospects - we are young, we have huge ambitions, and it is important that our employees grow with us
• Work with coworkers who are passionate about their business
• Compensation that will fully correspond to the competence and knowledge, with yearly performance reviews
• The opportunity to attend conferences, courses, and professional development at the company's expense - we favor the continuous development of our employees
• Private health insurance coverage
• Remote type of work
• 20 days of vacation time; Bank holidays; Sick leaves; Additional birthday day off
• Team building events and corporate parties