FYST is hiring a
Account Manager

Summary

The job is for a Key Account Manager with at least 3 years of experience in the PSP or fintech industry. The role involves managing partners, integrating new solutions, onboarding PSP companies, analyzing data, and resolving issues. The company offers career growth, competitive compensation, professional development opportunities, health insurance, remote work, vacation time, sick leaves, an additional birthday day off, team building events, and corporate parties.

Requirements

• Minimum of 3 years of experience in key account management, preferably within the PSP or fintech industry
• Strong understanding of payment processing, financial conditions, and risk management
• Excellent analytical skills with the ability to interpret data and drive decisions
• Exceptional communication and interpersonal skills
• Proficiency in using dashboards and analytical tools
• Problem-solving mindset with the ability to manage multiple priorities effectively
• Excellent written & spoken communication skills in English (not less than B2) and good command of Russian

Responsibilities

• Connecting and integrating new solutions with current partners
• Onboarding of PSP companies to receive processing channels with new partners brought by business development managers to connect
• Scaling and increasing capacity by current solutions
• Creating and managing a risk register for current partners
• Analyze the conversion ratios and traffic quality
• Maintaining a dashboard for all merchant accounts in the context of partners
• Revision of financial conditions (processing rates, settlements, rolling reserve and deposits)
• Handle any requests from partners on our merchant accounts (compliance, IPS, acquirers, etc.)
• Solving problems with delays in settlements or debts of current partners
• Update of information with partners (volume limits, transactional software, etc.)

Benefits

• Career prospects - we are young, we have huge ambitions, and it is important that our employees grow with us
• Compensation that will fully correspond to the competence and knowledge, with yearly performance reviews
• The opportunity to attend conferences, courses, and professional development at the company's expense
• Private health insurance coverage
• Remote/Hybrid from Riga office type of work (if you choose)
• 20 days of vacation time
• Latvian bank holidays
• Sick leaves
• Additional birthday day off
• Team building events and corporate parties