Account Manager

Summary

Join Planful as an Account Manager and cultivate lasting relationships with mid-market clients. You will be responsible for driving revenue growth through upselling and cross-selling within your existing portfolio. This strategic role requires strong communication and collaboration skills, enabling you to advise clients and act as a liaison between them and Planful's internal teams. Success in this position demands a proven track record in enterprise software sales and a passion for building partnerships. Planful offers a supportive and engaging work environment with various benefits, including paid time off, parental leave support, and professional development opportunities.

Requirements

• 3+ years successful track record of sales in the enterprise software or software-as-a-service market selling into an established client base
• Experience with large-scale, technologically sophisticated accounts and upper mid-market customers in a fast paced SaaS environment
• Experience driving adoption and change management within tech organizations
• High levels of organization in your workflows - you understand what it means to be responsible for a customer portfolio and to prioritize your time efficiently
• A passion for partnership and collaboration
• Outstanding verbal and written communication skills
• A growth mindset

Responsibilities

• Proactively identify, qualify and upsell within your existing sales pipeline of Mid-Market accounts (100% existing logos)
• Build strong and effective relationships, resulting in growth opportunities
• Responsible for annual revenue targets linking to upsell and cross-sell opportunities within your existing book of business
• Work closely with the Customer ecosystem, Solutions consulting organization and professional services team to maximize deal sizes
• Proactively and creatively reach out with insight driven content
• Regular updating of notes/steps in Salesforce
• Assist sales and marketing to identify clients willing to assist in references and marketing events

Preferred Qualifications

Prior exposure to FP&A, ERP, EPM, etc is a plus

Benefits

• 2 Volunteer days, Birthday PTO, and quarterly company Wellness Days
• 3 months supply of diapers and meal deliveries for the first month of your Maternity/Paternity leave
• Annual Planful Palooza
• Team-specific offsites
• Office hubs in San Francisco, Toronto, and London. We also offer benefits such as home office setup, and monthly wifi and cell phone reimbursements for all employees, in-office or remote
• Company-wide Mentorship program with Executive sponsorship of CFO and Manager-specific monthly training programs
• Employee Resource Groups such as Women of Planful, Parents of Planful, and many more