Account Manager

Summary

Join Instacart as an Account Manager and drive high-value performance results for Instacart's ad products. You will build trusted CPG relationships, maximize advertiser value, and collaborate with the sales team. Responsibilities include campaign setup, optimization, reporting, and presenting insights to clients. This remote role requires a bachelor's degree, 3+ years of experience, and proficiency in various software. Instacart offers competitive compensation, benefits, a sales incentive plan, and equity grants.

Requirements

• Undergraduate University degree required (BA/BS degree in business, commerce, digital marketing or related field is preferred)
• 3+ years of similar work experience
• Working knowledge of Microsoft Excel, Google Drive, Salesforce, and Tableau
• Ability to work independently, manage multiple priorities and take initiative in a high paced environment
• Succeeds in an external facing role, confidently communicates with advertisers and key stakeholders
• High attention to detail, exceptional organizational skills and creative problem solver
• Comfortable using data to tell a story in a client-facing role

Responsibilities

• Collaborate with the Sales Team to build trusted CPG Client and Agency relationships
• Educate, engage and encourage CPG advertisers and Agencies to activate e-commerce campaigns on a world-class digital grocery platform
• Serve as the main point of contact for all post sale activities including campaign set up, optimization, reporting and performance to achieve CPG advertisers’ KPIs
• Provide weekly reports to CPG advertisers with key recommendations to improve campaign performance
• Builds persuasive narrative to influence advertisers to implement optimization and upsell strategies to enhance campaign effectiveness
• Present compelling category and advertiser specific business trends and insights
• Participate in cadence calls and Quarterly Business Reviews with CPG advertisers utilizing data visualization to discuss campaign insights and performance with an analytical, data-driven mindset
• Develop a deep understanding of Instacart’s evolving advertising products

Preferred Qualifications

• Knowledge of paid search, CPG or e-commerce is preferred but not required
• Comfortable using Salesforce to track and optimize impact
• Comfortable pulling data from Tableau and Mode

Benefits

• Highly market-competitive compensation and benefits
• Remote work
• Sales Incentive Plan
• New hire equity grant
• Annual refresh grants