jetfuel.agency is hiring a
Account Manager

Summary

The job is for an Account Manager at jetfuel.agency, a digital marketing agency specializing in e-commerce clients over $5M in size. The role involves owning day-to-day client relationships, project execution, and the success of high-profile accounts. The ideal candidate should have 3-5 years of experience in digital marketing and advertising, knowledge of marketing platforms like Facebook, Instagram, Google, and TikTok Ads, and prior experience in account management or account coordination.

Requirements

• 3-5 years of experience in digital marketing and advertising
• Knowledge of marketing platforms such as Facebook, Instagram, Google and TikTok Ads

Responsibilities

• Own day-to-day client relationships, direction, project execution, and the success of jetfuel.agency’s assigned, higher-profile accounts
• Serve as head of communications and main point of contact for all assigned accounts; own all comms between agency and client
• Effectively communicate, prioritize and strategize between all parties (jetfuel.agency departmental teams [Ops, Design, and Marketing teams] and clients) as established leader of assigned jetfuel.agency clients
• Have a strong understanding of the brand's industry, culture, voice, and competition
• Establish project plans and timely execution for all deliverables, including campaigns, branding, and more
• Serve as source of truth for requirements, assets, and details for all projects
• Review and provide all feedback on all deliverables, serving as the client voice and keeping in mind strategy/client goals
• Cultivate strong relationships with clients and internal agency team members and partners
• Continually look for areas to grow and innovate on accounts by working with internal teams to provide strategic solutions and recommendations
• Act as a mentor and help manage the team by leading by example and fostering the talents of those working with them
• Problem-solve and innovate for issues and challenges not yet explored, attempted or accomplished
• Share learnings, best practices and innovative wins across the organization
• Pioneer team efficiency and effectiveness, such as new processes or revamping current ones, tech and software
• Ensure KPIs are being met by having a strong pulse on performance and pacing; use performance insights to develop strategies that help meet KPIs by closely collaborating with the team
• Consult, educate and negotiate with clients and agency partners
• Present recommendations/ideas to client and internal team
• Educate client team on the latest trends, best practices, technological advancements

Preferred Qualifications

Prior experience in account management or account coordination a plus

Benefits

• Competitive Pay
• Paid Time Off, so you can take some time off to recharge
• 100% Remote: avoid the stress and hassle of a commute and raise your productivity
• Flexible work schedule - integrate work with your life instead of the other way around