Account Manager

Summary

Join O'Rourke Hospitality Marketing, a digital marketing agency specializing in the hospitality sector, as an Account Manager. You will be responsible for building and nurturing client relationships, managing multiple accounts, leading client calls, collaborating with internal teams, monitoring campaign performance, and ensuring project organization. This full-time, remote position requires 3-5 years of experience as an Account Manager in a digital marketing or advertising agency, strong digital marketing knowledge, excellent communication and time management skills, and a detail-oriented approach. The ideal candidate will have experience in the hospitality industry, time-tracking environments, and Basecamp.

Requirements

• 3-5 years experience as an Account Manager in a digital marketing, or advertising agency
• Strong digital marketing knowledge, including tools like Google Analytics and Google Ads
• Polished, professional, and friendly with great multitasking and initiative
• Excellent time management and ability to meet deadlines and milestones
• Excellent written and verbal communication skills
• Detail-oriented with strong follow-through
• Able to work independently and manage resources effectively

Responsibilities

• Build and nurture strong client relationships, acting as their trusted partner and go-to point of contact
• Oversee and manage multiple client accounts, ensuring high levels of satisfaction and successful campaign delivery
• Lead regular client calls to review performance, gather feedback, and present strategic recommendations
• Collaborate with internal teams to align on goals, solve challenges, and deliver exceptional results
• Monitor campaign performance and proactively identify opportunities for improvement
• Keep projects organized and on track—ensuring nothing falls through the cracks

Preferred Qualifications

• Experience with the hospitality industry
• Experience working in a time-tracking environment
• Experience with Basecamp

Benefits

• ���� $3,000–$3,500 per month*
• ���� Full-time & fully remote
• ���� 20 days paid time off
• ���� 5 paid sick days
• ���� Opportunities to grow with an established and friendly team