Account Manager

Summary

Join Kinetic Insurance Distribution team as an Account Manager to support outreach to local and regional agency partners. You will assist in reconnecting with existing partners and introducing Kinetic to new ones, working closely with senior team members to drive early engagement and support the onboarding process. This fully remote position (US-based) may require up to 25% travel. You will proactively identify and engage underperforming agencies, conduct discovery sessions, and serve as a temporary lead to create agency momentum. The role involves executing partner onboarding, providing training, representing Kinetic at industry events, leveraging data to drive performance, and collaborating cross-functionally. You will contribute to establishing a positive distribution team culture.

Requirements

• BA/BS degree from an accredited institution, or equivalent
• 3+ years of experience in account management with a preference for insurance experience
• Demonstrated success in engaging and influencing client stakeholders to accelerate relationship development and drive early wins
• Exceptional communication skills —written, verbal, and presentation—with the ability to convey complex information clearly and collaboratively. Strong executive presence, self-awareness, and emotional intelligence
• Demonstrated objection-handling skills by actively listening and presenting thoughtful, tailored solutions that address underlying needs while maintaining positive relationships
• Goal-oriented with a proven ability to set, manage, and exceed performance targets for self and team, while maintaining focus on prioritization, deadlines, and attention to detail
• Action Oriented and entrepreneurial , with a collaborative mindset and a history of exceeding ambitious sales targets, you set clear, timely next steps that inspire confidence
• Problem-solver through curiosity and creativity , able to uncover and execute solutions  while showing urgency and ownership
• Thrives in fast-paced, high-pressure environments , with agility and resilience to adapt to rapid change
• Analytical capabilities , including experience gathering, interpreting, and reporting data. Proficiency in Salesforce, Google Suite, and Tableau (preferred)

Responsibilities

• Expansion and Activation Proactively identify contracted agencies with low or no engagement and execute a series of cadence outreach to turn them into productive, aligned partners
• Conduct deep-dive discovery sessions with underperforming partners to diagnose barriers to engagement and establish mutual success metrics
• Serve as a temporary lead to create agency momentum, with clear exit criteria for successful handoff to our production underwriting counterparts
• Successfully execute partner onboarding through a multi-touch approach (chat, email, video, in-person) to communicate Kinetic’s value, ensure readiness for launch, and promote early product adoption and sustained usage, with a focus on initial submission volume and injury reduction tool integration
• Provide structured onboarding refreshers, training, and solutioning to remove friction points and rebuild partner confidence and alignment
• Represent Kinetic at industry events or partner-hosted gatherings to strengthen presence and unlock additional relationship depth
• Leverage Data to Drive Performance Use reporting and analytics tools to uncover trends across partner cohorts and geographies to plan around growth
• Monitor and analyze KPIs tied to company and departmental OKRs; provide accurate partner execution planning to meet pipeline goals
• Collect, document and report out on industry trends, market conditions, and partner feedback to inform sales strategies and business decisions
• Work cross-functionally with underwriting and operations to implement best practices, streamline processes, and execute strategic initiatives
• Enhance operational efficiency and scalability while maintaining thorough documentation and territory organization within the CRM, ensuring up-to-date tracking of partner activity and performance insights
• Establish a positive distribution team culture leveraging the Kinetic values

Benefits

• $75k-$90k base salary + equity
• Fully distributed, remote team across all continental US time zones
• Choose your OS - employees can choose any computer they prefer
• Medical, dental, and vision insurance
• 20 vacation days per year
• 9 federal holidays off
• Parental Leave
• HSA with compatible health plans
• 20% off Kindbody services including fertility and family-building
• FREE: Health Advocate
• FREE: Telehealth Membership
• FREE: OneMedical Account