MedeAnalytics is hiring a
Account Manager, Remote - United States

Summary

The job is for a Director, Provider Growth & Retention role at MedeAnalytics, a healthcare analytics company. The role involves overseeing assigned clients, implementing sales strategies, collaborating with leadership, and managing complex sales environments. The ideal candidate should have 7+ years of experience in Account Management within the healthcare market.

Requirements

• 7+ years of experience in Account Management involving SaaS-based technology & capabilities within the healthcare market (payers, providers, ACOs and payviders); RCM experience is a huge plus
• Experience in Software as a service (“SaaS”) operating model in healthcare required
• Possess extensive knowledge of healthcare provider operations with a vision for how analytics can impact cost, quality, equity, access, utilization, revenue, denials, patient satisfaction and other key industry drivers
• Ability to travel 25% and work flexible hours when required
• Ability to manage influence through persuasion, negotiation, and consensus-building
• Ability to establish, nurture and leverage relationships with client executive leadership and decision-makers
• Enthusiastic and creative leader with the ability to inspire others
• Excellent interpersonal skills; Strong communication/presentation skills (both written and verbal) with the ability to translate thoughts, concepts and ideas into understandable, workable information
• Impeccable service ethic characterized by high energy, a positive attitude and the desire to go “the extra mile” for both internal clients and teammates
• Experience implementing creative ways to increase pipeline, managing cross-selling analysis, activities and close processes
• BS degree in business, or healthcare desired. Advanced degree preferred

Responsibilities

• Lead and implement sales and customer success strategy from initial lead through the entire customer lifecycle to maximize revenue
• Collaborate and align with the Marketing team on sales collateral and execute lead-generation campaigns within current Client segments and sub-segments
• Increase annual revenues and customer revenue retention
• Collaborate with Provider leadership and product leaders to provide customer-driven feedback and direction to build products that meet customer needs
• Manage the effective utilization of SalesForce across account management teams, resulting in consistent use, great accuracy and impeccable integrity
• Skillfully partner with colleagues on the sales & account management team to manage a complex sales environment utilizing excellent negotiation, relationship and presentation skills
• Understand and utilize MedeAnalytics tools and client system functionality – leveraging to establish adoption and retention strategies with clients
• Support client contracting processes, including reviewing and developing Master Service Agreements, Statements of Work, Change Orders, and developing internal pricing models

Benefits

• Great Medical, Dental, and Vision benefits - Effective on the first of the month after your start
• Company paid Basic Life & AD&D Insurance, STD/LTD
• ROBUST Employee Assistance Program (EAP)
• 401k with Company Match
• 9 paid holidays AND 3 floating holidays = 12 total!
• Paid Time Off (PTO) Accrual
• Employee Referral Bonus
• Professional Development