Newfront is hiring a
Account Manager

Summary

The job is a full-time, salaried position in Newfront's Commercial Risk Unit. The role involves managing internal service processes for assigned property and casualty client companies, supporting multi-tier serviced accounts, developing competitive insurance programs, and managing the onboarding process of new clients. The position requires 5 to 7 years of brokerage experience, excellent communication skills, advanced knowledge of Microsoft Office, adaptability, flexibility, and a Property and Casualty Insurance license.

Requirements

• Minimum of 5 to 7 years of brokerage experience
• Property and Casualty insurance experience required
• Excellent communication skills: written, public speaking and presentation preparation
• Excellent telephone etiquette and customer service skills, professionalism and tact
• Advanced knowledge of Microsoft Office and its more complex features
• Ability to be resourceful, take initiative, solve problems and offer solutions
• Works well with others in a fast-paced environment and be responsive to co-workers and colleagues. Ability to train, delegate, provide oversight and give feedback
• Adaptability and flexibility to address issues and client needs
• Excellent time management skills
• Ability to learn and adopt and train use of technology systems and software applications
• Excellent at multi-tasking and flexibility to manage ever changing priorities and deadlines
• Ability to review internal/external deliverables to ensure accuracy
• Intermediate project planning and management
• Ability to forge relationships and build trust

Responsibilities

• Manage the internal service process and relationships for assigned property and casualty client companies
• Support multi-tier serviced accounts under an Account Executive/Senior Account Manager and supervising an Account Coordinator/Senior Account Coordinator
• Independently manage client relationships and accounts up to $1MM in volume revenue
• Act as first and primary client point of contact to provide day-to-day service by responding to client questions and requests
• Develop, analyze, and implement competitive insurance programs, providing various alternatives for client consideration
• Prepare market, quote rates for renewals and new business
• Manage the onboarding process of new clients
• Manage the marketing process for prospect companies
• Prepare and review client communications and finalize for delivery
• Communicate and collaborate with producers, clients and underwriters to obtain information, quote rates, prepare proposals, or service existing accounts
• Maintain current files and prepare policy renewal questionnaires, recommending coverage enhancements
• Review, evaluate, rate and market Commercial Insurance applications and documents for accuracy
• Compile and organize all client information necessary to process new, renewal, cancellation and endorsements
• Perform thorough contract reviews for clients
• Perform database file management and input information. Accurately manage and maintain documents in agency management systems
• Provide training to Account Coordinators
• May manage Account Coordinators and Account Assistants
• Perform other duties and special projects as assigned

Preferred Qualifications

Property and Casualty account management experience required

Benefits

• $80,000 - $104,000 a year
• The total compensation package may also include other elements, including a bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits