Parade is hiring a
Account Manager

Summary

Join us in crafting groundbreaking solutions and influencing the future of logistics! As an Account Manager, you will lead the charge to own a book of business toward overall net retention outcomes. You’ll approach your customers as a consultative thought partner, focusing on customer value and needs to drive win/win commercial outcomes.

Requirements

• Proven track record of expanding relationships in complex accounts
• Experience handling and closing negotiations for large contracts ~$500k+ (new business, renewals, expansions)
• Ability to leverage data and reporting in your day to day workflow to identify trends and opportunities within your portfolio
• Excellent communication skills and ability to build trusted relationships with stakeholders in various functions and levels
• Consultative approach to defining strategic opportunities with customers to map, measure, and achieve successful commercial outcomes
• Passion for helping customers solve problems with technology
• Ability to navigate complex organizations and drive mutual account plans
• Track record of overachieving revenue growth goals
• Strong desire to learn and curiosity to understand how things work

Responsibilities

• Own net retention targets and outcomes for Parade’s existing customers
• Expand and deepen relationships with customers
• Creating an account map and engagement strategies to become an expert on your customers’ business
• Become an expert storyteller on Parade’s value to customers to excite them about where they can go with our platform
• Master building business cases for solutions and proposals to connect proposed solutions to impact and value
• Identify strategic growth opportunities within your customers, driving growth tied to high level business outcomes
• Serve as a trusted advisor and thought partner on digital freight strategy and brokerage workflow optimization
• Navigate complex customer needs with a “challenger” mentality - lead with insight and build trust and vision with customers
• Partner cross functionally with Solutions, Marketing, Customer Success, Product, Support, and Engineering to ensure we deliver customer value to drive win/win growth

Preferred Qualifications

• Core sales training in Challenger or Sandler methodologies
• 3-5+ years of professional experience working in truckload freight logistics, ideally at a freight brokerage and/or in relevant logistics technology
• Experience handling and closing negotiations for large contracts ~$500k+ (new business, renewals, expansions)
• Advanced technical aptitude and ability to deeply understand Parade’s product, the freight and logistics space, and modern approaches to rolling out technology across organizations
• Entrepreneurial approach to owning responsibilities with strong accountability to delivering outcomes
• Strong leadership skills and presence – proven ability to establish relationships and lead discussions with cross-functional and external partners and executives

Benefits

• Competitive salary and compensation package with full Medical, Dental, and Vision benefits
• 401k plan to help you save for the future
• UNLIMITED Paid Time Off - and we want you to use it!
• 100% Remote
• Company Offsites to get to know your teammates