Premier Media is hiring a
Account Manager

Summary

Join a fast-growing company, SellerPlex, as an Account Manager to manage Amazon FBA and Seller Central accounts. Responsible for end-to-end account management, customer service, and ensuring the health of our Amazon FBA account. Minimum 2 years of experience required.

Requirements

Minimum of 2 years of experience in end-to-end ongoing Amazon FBA and Amazon Seller Central account management (including customer service, etc)

Responsibilities

• Responsible for end-to-end ongoing Amazon FBA and Amazon Seller Central account management (including customer service, etc)
• Conduct daily checks on product listings to ensure accuracy and optimal performance
• Monitor and promptly respond to customer messages, providing outstanding service and assistance
• Manage product replacements and efficiently process customer refunds, ensuring customer satisfaction
• Investigate and mitigate negative seller feedback, safeguarding our reputation
• Identify and analyze negative customer reviews on a per ASIN Level basis, addressing buyer issues
• Monitor and address daily seller performance notifications to maintain account health
• Regularly assess and address stranded inventory issues to maximize sales potential

Preferred Qualifications

Familiarity with business and accounting principles is a plus

Benefits

• Working completely remote
• Location independence
• 15 paid leave days
• Quarterly bonus
• Great opportunity to grow