RateHawk is hiring a
Account Manager

Summary

Join RateHawk as a Business Development Manager to drive sales, forge strategic partnerships, and expand our client base in Mexico or Dominican Republic.

Requirements

• Relevant Experience: 2+ years of successful experience in account management or business development of B2B companies within the travel industry
• Market Knowledge: In-depth understanding of the country's travel market, including travel trade networks (travel agencies, tour operators)
• API: Familiarity with API integration and technology sales & deals
• Personal Skills: Ambitious, proactive, results-oriented, comfortable in fast-paced environments, creative problem-solving
• Analytical Skills: Data-driven, tech-savvy, experience using KPIs to track success
• International Mindset: Adaptability to multicultural environments, reflecting our global presence
• Be Your Own CEO: Work independently with a high level of accountability
• Think outside-the-box: Develop and implement creative solutions to challenges
• Business trips: Up to 20% of working time may involve visiting customers, attending events, or meeting the team. Having your own car is important
• Language Proficiency: Native Spanish and Advanced English, additional languages are advantageous
• Work Permit: Must be a citizen or permanent resident of a listed country
• Location: Mexico or Dominican Republic

Responsibilities

• Expand and consolidate presence in the assigned territory
• Maintain and develop relationships with partners to increase their performance
• Collaborate with the sales team to identify and grow opportunities within the territory
• Follow-up with existing and new partners for system training
• Product presentations & networking
• Position the brand within the travel trade
• Address incident issues, ensuring partners support
• Payments control
• Provide market & competitive environment analysis
• Provide regular comprehensive reporting through CRM and internal systems
• Maximize and develop API deals with potential and existing partners

Benefits

• Flexible schedules and opportunity to work remotely
• Ambitious and supportive team who love what they do, appreciate each other, and grow together
• Internal programs for adaptation and training, development of soft skills, and leadership abilities
• Partial compensation for participating in external training and conferences
• Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world
• Corporate prices on hotels and travel services
• MyTime Day Off - an extra non-working day without loss of compensation