Remote Account Manager

Summary

The job is for an Account Manager (IT) at Rittal, LLC. The role involves managing a territory, driving sales, coordinating with other teams, and ensuring customer satisfaction. The ideal candidate should have a Bachelor's degree or equivalent experience, 3-5 years of IT selling experience, knowledge of Microsoft Office suite, CRM tools, and excellent communication skills. The position is remote and ideally located in Washington DC, Baltimore MD, Northern Virginia, or Harrison City PA.

Requirements

• Bachelor of Science or Business Degree required or equivalent experience
• 3-5 years minimum IT selling experience to Edge, data centers, colocation customers
• Working knowledge of Microsoft Outlook, Word, Excel and PowerPoint
• Experience utilizing Customer Relationship Management tools is preferred

Responsibilities

• Deliver growth by managing your territory and driving results through cold calling, business development, and ensuring best in class customer experience
• Collaborate with Marketing, Inside Sales and Key Account manager to coordinate projects within the constraint of IT to ensure you successfully hit your targets and goals
• Represent and communicate Rittal’s overall IT product line to potential and current customer base
• Assess customer product needs and provide full scope of product solutions
• Service existing accounts, obtaining orders, and establishing new accounts by calling on existing or potential accounts in an assigned territory
• Focus sales efforts by studying existing accounts and pitch content of sales presentations to potential customers
• Keep management informed by submitting monthly activity-results reports and territory analyses
• Help to monitor competitive publications by gathering current marketplace information on pricing, products, new products, and accounts
• Resolve customer complaints by investigating problems, developing solutions, and making recommendations to management
• Attend networking events within your assigned territory
• Increase sales and market share within a defined territory through measures of daily contact with customers, follow-up on potential leads and cold calling
• Work closely with inside sales team to provide timely and profitable quotes
• Assist in the development of annual business plan and coordinate its implementation
• Keep management apprised of market trends and sales opportunities
• Manage, recruit, and work in conjunction with local distributors to grow market share

Preferred Qualifications

• Excellent interpersonal and communication skills both verbal and written
• Exceptional time management, attention to detail, and follow-up skills

Benefits

• PTO benefits
• We have a comprehensive health insurance (Medical, Dental & Vision) with extremely low premiums
• 401K Plan
• Short-term and long-term disability
• And we also give you free life insurance for you and your family
• Interactive wellness plan
• Flexible spending account
• Optional life, accidental, hospital and critical illness insurance