Slasify is hiring a
Account Manager, Remote - Vietnam
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Summary
Slasify, a rapidly-growing technology company with a remote team, is seeking an Account Manager for their Customer Department. The ideal candidate has 2-3 years of experience in a client-facing role and fluency in English and Mandarin Chinese.
Requirements
- Prior professional experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
- Minimum 2~3 years of experience in a client-facing role
- High attention to detail and excellent organizational skills
- Experience with CRM software and project management tools
- Proven ability to juggle multiple client accounts and time-sensitive projects at a time
- Excellent listening, collaboration, and cross-cultural patience and understanding
- Go-getter attitude with strong problem solving skills and a curiosity to learn
- Ability to work independently without constant supervision, prior remote working experience is a plus
- Strong verbal and written communication skills
Responsibilities
- Develop trusted advisor relationships with clients
- Ensure the timely and successful delivery of solutions according to customer needs and objectives
- Responsible for onboarding and offboarding of clients and their employees
- Communicate/update the progress of monthly/quarterly initiatives to leadership
- Prepare monthly reports for client accounts and collaborate with finance team on accurate and timely invoicing
- Accurately crosscheck and confirm payroll and reimbursements of clients’ employees
- Collaborate with sales team to identify and grow opportunities within territory
- Assist with challenging client requests or issue escalations as needed
Preferred Qualifications
Fluency in English and Mandarin Chinese is a must
Benefits
- Unlimited holidays (but sorry, you cannot cash out)
- Flexible working hours
- Laptop buy-back policy
- Seasonal bonus
This job is filled or no longer available
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