Account Manager

Summary

Join a curious, diligent, and humble team at SpotMe as a Sales Account Manager to drive product usage and growth with existing accounts, build trust with champions/economic buyers, and generate additional revenue through project management and event production services.

Requirements

• Previous experience in selling technology-related products or services
• At least 1 year of experience in event technology as a technical user
• Ability to handle a consistent workload over time with a hands-on attitude
• Experience in holding a B2B SaaS acquisition or expansion quota >$0.5M, with the ability to confidently discuss results, is highly valued
• Exposure to life sciences customers in HCP-facing roles is valued

Responsibilities

• Drive product usage and growth with an existing book of 5-24 accounts depending on account size and maturity
• Build trust with existing champions/economic buyers, and prospects to build relationships with new buyers/users within the account
• Build expansion plan with the support of the head of sales and lead deployment to drive account growth with other teams/departments/affiliates
• Generate additional revenue with project management, event production and onsite logistics services
• Understand customers’ needs and make personalized recommendations to ensure customers are successful using our SpotMe platform
• Respond to inbound requests from new users and affiliates within existing accounts, present the product, run demos, scope and quote additional services, and track new opportunities for closure
• Partner with the implementation team to onboard new accounts and user groups
• Partner with the solution architect to build integrations with systems of record (CRM, marketing automation platforms, identity providers) and other enterprise IT systems