Account Manager

Summary

Join our team as an Account Manager to build relationships with clients, manage projects, and deliver business results in a dynamic and people-first culture.

Requirements

• C1/C2 level in English as the primary language of communication (both speaking and writing)
• Min. 2 years experience in Account/Project/Client-relationship management
• Strong knowledge of SEO or related topics like web development and digital marketing campaigns
• Ability to understand client's strategic goals, advise clients to take action and navigate conflict
• Ability to translate strategic priorities into operational plans that define how to achieve results
• Excellent listening and communication skills allow you to define clients’ needs and translate them into a digestible scope and goals
• Strong analytical skills, including Risk Analysis (i.e. SWOT, RCA or Probability & Impact Matrix)
• Proactiveness, creativity and problem-solving approach

Responsibilities

• Build, maintain and expand relationships with assigned clients (post-sales)
• Manage clients’ projects; being the bridge between teams and delivering the best result for the client
• Ability to run projects in agile
• Manage clients’ projects and their expectations
• Look after clients’ accounts in terms of communication
• Answer clients’ questions regarding basic SEO framework where possible
• Act as a Solution Manager, taking an active role on projects
• Cooperate with SEO and Content teams, as well as third-party vendors to process orders
• Report campaign progress on a weekly and monthly basis
• Perform keyword research to learn about relevant keyword groups and target keywords according to clients' business goals
• Develop and execute projects and products that deliver business results
• Translate clients' business models and KPIs into developing effective and ROI-driven SEO strategies

Benefits

• Starting salaries of 9 000 - 11 000 PLN net +VAT on B2B contract or 7 470 - 9 130 PLN gross on Contract of Employment
• Flexible working hours and the ability to work fully remotely if preferred
• Access to the cafeteria system
• Private healthcare provided by Medicover and Multisport packages
• Bonus Programs: Annual Salary Review, Task Bonus, Profit Sharing, Employee and Client referral program, Loyalty Bonus
• Many learning opportunities to deepen your skillset and to support your professional growth — we have a dedicated career plan for all roles in our company
• Access to the most prominent SEO courses (The Lab, SEO That Works etc.) and Udemy
• Vibrant workplace culture with many different community events throughout the year
• Working in an English-speaking environment
• Birthday's off and Volunteer time off