Account Manager

Summary

Join Sweed, a cannabis retail solution provider, as an Account Manager! This fully remote position requires building and maintaining strong relationships with enterprise-level cannabis clients. You will guide clients through onboarding and training, monitor performance, provide data-driven recommendations, and ensure compliance. The ideal candidate possesses deep knowledge of the cannabis industry, technical proficiency in POS systems, and exceptional communication skills. Sweed offers a fast-paced environment with opportunities for professional growth and development within a collaborative team.

Requirements

• Deep knowledge of the cannabis industry and its regulatory landscape
• Technical proficiency in POS systems and related software solutions
• Exceptional communication skills, both written and verbal
• Strong analytical and problem-solving abilities for data-driven decision-making
• Client-focused mindset with the ability to manage multiple accounts and priorities

Responsibilities

• Build and maintain strong relationships with enterprise-level cannabis clients, ensuring their business goals and compliance needs are met
• Guide clients through onboarding, training, and adoption of the company’s POS system, ensuring seamless integration and maximum ROI
• Monitor client performance, analyze data, and provide tailored recommendations to improve operations
• Stay updated on cannabis regulations and support clients in maintaining compliance
• Collaborate with internal teams to resolve client issues, address feedback, and influence product improvements

Preferred Qualifications

Experience in enterprise account management or SaaS solutions

Benefits

Fully remote work