Account Manager

Summary

Join Tilt, the UK's largest live shopping platform, as an Account Manager to help fashion sellers grow their businesses. You will build relationships with livestreamers and sellers, providing support, strategies, and insights to boost their sales. This role involves managing a portfolio of sellers, coaching them on best practices, analyzing sales data, onboarding new sellers, and collaborating with marketing teams. Success requires strong relationship-building skills, a data-driven mindset, and a passion for fashion and e-commerce. Tilt offers a flexible and hybrid work environment with perks like gym access and opportunities for remote work.

Requirements

• Experience in account management, influencer relations, or e-commerce seller support
• Strong relationship-building skills – you know how to engage and motivate people
• A good eye for fashion trends and what sells in live commerce
• Data-driven mindset – you understand how to track seller performance and spot opportunities
• Street-smart communication style – sellers and influencers see you as a trusted partner, not just a rep
• Ability to manage multiple sellers & projects without missing a beat

Responsibilities

• Manage a portfolio of sellers & livestreamers, ensuring they are active and growing on Tilt
• Coach sellers on best practices, helping them improve their livestream performance and sales strategies
• Analyze sales data & trends to provide actionable recommendations
• Identify top-performing sellers and help them scale further
• Onboard and train new sellers, ensuring they understand how to maximize Tilt
• Work cross-functionally with marketing & content teams to create materials that support seller growth
• Solve problems quickly, ensuring seller satisfaction and retention
• Stay on top of market trends & competitor activity to keep Tilt sellers ahead of the curve

Preferred Qualifications

Familiarity with TikTok, Instagram Live, or livestream commerce is a big plus

Benefits

• Flexible and hybrid working as standard
• Canary Wharf office includes gym access
• Opportunity for periods of fully remote work, from any location