Account Manager

Summary

Join Veeva Systems, a leading life sciences industry cloud company, as an EU Account Manager, LearnGxP. You will drive growth of Veeva's GxP eLearning library, managing the complete sales cycle from lead generation to closing deals. This role requires strong communication and presentation skills, along with life sciences and eLearning expertise. You will collaborate with account executives, develop innovative solutions, and represent Veeva at industry events. Veeva offers a flexible work environment ('Work Anywhere') and various benefits. The position requires 3+ years of life sciences experience and a bachelor's degree.

Requirements

• 3+ years of life sciences experience, with a focus on GxP and learning & development (L&D)
• Proven ability to innovate across business processes and technology solutions
• Strong interpersonal, communication, and presentation skills, with the ability to engage customer stakeholders on GxP eLearning content across multiple functional areas
• Energetic self-starter with excellent time management, prioritization, and initiative
• Team player with accountability and adaptability to take direction
• Bachelor’s degree required
• Willingness to travel up to 40% for customer meetings and presentations

Responsibilities

• Generate and qualify leads within a defined industry network
• Manage the complete sales cycle and build trusted customer relationships
• Understand the catalog of GxP courseware and be able to speak about it with authority
• Identify customer needs and recommend Veeva training solutions
• Develop strategy and messaging for customer adoption of eLearning solutions for new and existing customer base
• Collaborate with Enterprise and Mid-market Account Executives
• Maintain accurate activity and opportunity tracking in CRM
• Coordinate resources across the customer lifecycle, from sales to delivery
• Deliver solution-oriented responses for RFPs, proposals, and presentations
• Facilitate workshops, sandbox exercises, and proof-of-concept trials
• Configure and manage customer trial accounts
• Drive growth in the EU market for Veeva training solutions
• Align with Veeva's Sales strategy and build relationships with EU Sales leaders
• Represent Veeva at industry events, webinars, and publications
• Support marketing efforts such as creating content, hosting webinars, and attending conferences

Preferred Qualifications

• Experience with Learning Management Systems and eLearning solutions, ideally in pre-sales or customer-facing roles within software or training companies
• Multilingual capabilities (not critical)
• Ambitious and driven to succeed in a dynamic environment
• Knowledge of eLearning best practices, standards, and current industry trends, with a particular focus on life sciences or GxP applicability
• Learning Management System experience
• Experience with CRM systems

Benefits

• Annual allocations for charitable contributions
• Fitness reimbursement
• Work anywhere