Woolf University Malta is hiring a
Account Manager

Summary

The job is for an Account Manager in the Sales team at Woolf, a globally distributed higher education institution. The role involves driving revenue growth, serving as the primary point of contact for a portfolio of customers, engaging in strategic conversations with partners, collaborating with cross-functional teams, and more.

Requirements

• Bachelor’s degree required; advanced degree is a plus
• 5-7 years of experience in Customer Success or B2B Sales roles, ideally working with complex, technical products
• Proven success in upselling to SMB or Mid-Market clients
• Demonstrated ability to thrive in an early-stage startup environment with minimal direction, balancing speed with high-quality output
• Strong familiarity with CRM tools (Salesforce experience preferred)
• Highly self-motivated, with strong organizational, time management, and prioritization skills
• A proven ability to quickly learn new tools and adapt to new challenges, combined with a growth mindset
• Excellent written and verbal communication skills with the ability to engage and influence stakeholders at all levels
• A competitive, results-driven attitude, paired with a collaborative, team-oriented approach
• Positive, enthusiastic attitude, with a passion for education and the future of learning

Responsibilities

• Drive revenue growth across existing partners in Europe and the United States by identifying growth opportunities for your partners, upselling Woolf growth tooling, etc
• Serve as the primary point of contact for a portfolio of customers, providing ongoing support and building long-term relationships
• Engage in strategic conversations with partners to understand their evolving needs, identify new opportunities, and maximize value from Woolf’s platform
• Collaborate closely with the Customer Operations Team to respond to partner inquiries and ensure timely and effective solutions
• Develop and maintain quarterly account plans, conduct frequent partner meetings to review performance, and create action plans for growth
• Proactively educate partners on Woolf’s product features, ensuring they are equipped to leverage our platform to its full potential
• Be a responsive resource for partners' sales teams, enabling them to effectively position and sell Woolf’s products
• Contribute to ongoing refinement of Woolf’s sales strategies and operational processes, helping to build a scalable sales infrastructure
• Collaborate with cross-functional teams to ensure customer success, drive retention, and support long-term growth

Benefits

• Annual Compensation: US$60,000 to US$90,000 (plus Performance Incentives)
• Flexible PTO and working hours
• Work from Home
• Laptop