Accounting Manager

Summary

Join Twilio's dynamic team as a Revenue Accounting Manager for Twilio Segment. This role involves managing a global accounting team, ensuring accurate and complete monthly financial close for Segment Revenue, optimizing processes, and providing actionable insights. You will report to the Senior Revenue Accounting Manager and collaborate with various business operations teams. The ideal candidate will possess strong accounting and analytical skills, a commitment to team growth, and a passion for continuous improvement. This remote role is based in Canada and may require occasional travel.

Requirements

• A bachelor’s degree or equivalent, preferably in accounting or finance related fields and a minimum of 5-7 years’ of relevant accounting experience with increasing scope, including strong US GAAP and accounting process knowledge, and experience understanding technical accounting standards
• 2 + years experience in leadership roles
• A proven ability to analyze, interpret, and effectively communicate financial results, variances, and trends. Model strong communication and interpersonal skills - numbers are key, but a successful business is built with people. Effective cross-functional communication to both financial and non-financial audiences are critical to making an impact
• A diligent self-starter, with intense curiosity, and a proven ability to take initiative and be proactive in addressing complex issues. You have the ability to cut through the noise to identify the core components of a problem, and then drive toward an outcome that optimizes the impact
• Ability to work a flexible schedule, including non-standard hours, to effectively manage the team located both in the US and India
• Advanced spreadsheet skills - your team’s workpapers are efficient and intuitive. You thrive in complexity but strive for simplicity and automation
• Strong experience ensuring and modeling compliance with process controls, including SOX. Best practices are second nature to you and your team continually keeps this at the forefront

Responsibilities

• Lead and continuously enhance the Segment Revenue Accounting team, prioritizing accuracy, efficiency, and developing in-depth expertise in ASC 606 and revenue recognition principles
• Oversee month-end, quarter-end, and year-end close processes, ensuring the timely and accurate completion of journal entries, balance sheet reconciliations, and flux analyses
• Review and analyze sales contracts to determine appropriate revenue recognition under ASC 606, conducting research and documenting conclusions as necessary
• Partner with operational teams to refine revenue recognition processes and ensure the accuracy of financial systems
• Build and maintain strong relationships with cross-functional business partners to support company-wide initiatives and educate teams on revenue accounting principles and recognition requirements
• Support quarterly and year-end audit activities, responding to inquiries and requests from internal and external auditors
• Continuously identify opportunities for process improvement, implementing solutions that enhance efficiency
• Lead and contribute to special projects, such as process improvements, new product launches, system implementations, and other ad hoc initiatives

Preferred Qualifications

• Experience at either high-growth technology startups or well-established companies
• Experience with Oracle ERP, Zuora, Stripe, Salesforce and/or similar systems
• Experience with Alteryx and Airtable
• Public accounting experience

Benefits

• Competitive pay
• Generous time-off
• Ample parental and wellness leave
• Healthcare
• A retirement savings program