Accounts Receivable and Contracts Coordinator

Summary

Join E&C Consultants' Admin & Finance Team as an Accounts Receivable and Contracts Coordinator. Generate and send accurate invoices, monitor aging accounts, and ensure timely collection of overdue payments. Record and reconcile incoming payments, handle customer inquiries, and maintain strong customer relationships. The role requires proficiency in accounting software (Exact Online preferred), Microsoft Excel, and strong communication and problem-solving skills. E&C offers a flexible and empowering culture, 46 days off per year, and growth opportunities. The application process includes an interview with HR, online ability tests, and a final interview.

Requirements

• English (business proficiency) : used in day-to-day internal/external communication. Dutch is also a big plus
• Attention to detail: ensuring accuracy in invoicing, payment processing, and applying indexation correctly
• Communication skills: strong verbal and written communication skills to deal with customers, follow up on overdue invoices, and resolve billing issues
• Time management and organization: ability to handle multiple accounts and deadlines, prioritize tasks, and manage time effectively
• Financial acumen: understanding of accounting principles, particularly related to accounts receivable, billing, and payment processing
• Problem-solving: addressing discrepancies in payments, invoices, and customer queries effectively and promptly
• Proficiency with accounting software, Exact Online would be preferred, for billing, invoicing, and payment processing
• Familiarity with Microsoft Excel for reporting and data analysis
• Stakeholder management: ability to build and maintain positive customer relationships while handling sensitive financial issues

Responsibilities

• Generate and send accurate invoices to customers based on contracts, purchase orders, or agreements
• Liaise with customers regarding the issuance of POs
• Ensure that all billing terms (including any annual indexation) and payment schedules are followed
• Address any discrepancies or issues raised by customers regarding invoicing
• Monitor aging accounts and ensure timely collection of overdue payments
• Send reminders, follow up with customers via email, phone calls, or letters
• Escalate unpaid invoices when necessary and work with management to resolve collection issues
• Record and reconcile incoming payments
• Ensure proper allocation of payments to respective accounts
• Maintain accurate records of transactions and update customer accounts
• Handle customer inquiries related to their accounts, payment terms, and billing
• Maintain strong relationships with customers to foster timely payments and resolve issues

Benefits

• We are a Great Place To Work certified company – you would work in a place where employee satisfaction is paramount
• We provide Growth Opportunities - as E&C continues to expand, you'll grow alongside us
• We implemented a Flexible and Empowering Culture: we pioneer with our unique Teal management style, which includes Empowerment, Ownership, Self-Management, Integrity, Transparency and Trust
• We offer 46 days off / year (yes, 46!) regardless of the country you live & work in