Accounts Receivable Supervisor

Summary

Join New Era Technology as an Accounts Receivable Supervisor, a full-time remote position leading a team and supporting clients during EST hours. You will lead a team of AR collection specialists, handle escalated issues, provide training and guidance, drive collections, and work with management to streamline processes. The role requires 3-5 years of accounts receivable management experience, cash application experience, coaching and development skills, and performance management experience. New Era offers competitive benefits including 100% remote work, HMO on Day 1, health and wellness reimbursements, company salary loans, government contributions, assistance with government loan payments, 13th-month pay, night differentials, holiday pay, mandated leaves, work equipment, and a referral bonus. The company fosters a supportive team culture focused on growth and work-life balance. Apply today to help shape the future of work!

Requirements

• 3 - 5 years accounts receivable management experience
• Coaching and Development skills
• Performance management experience
• Drive production and daily results
• Able to work in a fast-paced environment and manage a high volume of transactions
• Able to build and maintain effective work relationships internally and externally and work effectively with other departments and personnel
• Excellent written and verbal communication skills

Responsibilities

• Lead a team of AR collection specialists and cash application within the finance team
• Will be the first point of contact for escalated issues and will also provide training and guidance to the entire team
• Drive collections and provide coaching and development to the AR collection team
• Will handle all escalated payment corrections with an overall understanding of the debit and credit memo process as well as account reconciliation
• Will work closely with the management team to streamline current processes as well as aid in the development of new SOP’s as well as new training to standardize collections and cash applications across the various companies
• Assist with the review and distribution of the monthly bank reconciliations from Accounting to the team and will be the first point of contact for review and escalated issues
• Assist with month end close process

Preferred Qualifications

Cash Application experience is a plus

Benefits

• 100% remote work – no commute, more flexibility
• HMO on Day 1 + 1 free dependent upon regularization
• Health and Wellness Reimbursement Benefits
• Company Salary Loans
• Government contributions
• Assistance with government loan payments
• 13th months’ pay
• Night differentials pay
• Holiday pay (for hours worked on holidays)
• Mandated Leaves
• Work equipment provided
• Referral bonus