Fraud Operations Specialist I

Summary

Join Affirm's Fraud Operations Team as a Compliance Investigations Specialist! You will investigate suspicious account activities, monitor accounts for fraud risks, and collaborate with multiple teams to share fraud trends. This role requires independent problem-solving using various tools and data, handling ad hoc tasks, and supporting vendor teams. The ideal candidate possesses a background in fraud operations, compliance, or chargebacks within the tech or fintech industry, along with excellent analytical and problem-solving skills. Affirm offers competitive benefits, including 100% subsidized medical coverage, flexible spending stipends, and competitive time off. This is a remote-first position.

Requirements

• Background in fraud operations, compliance, and/or chargebacks/disputes within the tech or fintech industry
• A keen eye for detecting and deterring fraud and risk behaviors
• Experience and knowledge of utilizing fraud investigative techniques and practices
• Excellent analytical and problem solving skills

Responsibilities

• Regularly review suspicious account activities, diagnose account issues, and identify links to deter fraud attacks
• Monitor and review accounts flagged for potential fraud risk, Sanctions and PEP reviews
• Work collaboratively with multiple teams like Fraud Strategy & Analytics, Financial Crimes and Merchant Risk to share fraud trends and provide insight on new fraud behaviors and methods
• Independently solve complex fraud scenarios and cases using data and information from various tools and solid judgment
• Optimally handle ad hoc tasks and small projects
• Support vendor teams with escalations

Preferred Qualifications

Solid understanding of SQL and/or some programming language

Benefits

• Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
• Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
• Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
• ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount