Fraud Operations Specialist I

Summary

Join Affirm's Fraud Operations Team as a Compliance Investigations Specialist. You will investigate suspicious account activities, monitor accounts for fraud risks, and collaborate with other teams to share fraud trends. Responsibilities include independently solving complex fraud cases, handling ad hoc tasks, and supporting vendor teams. The ideal candidate possesses a background in fraud operations, compliance, or chargebacks within the tech or fintech industry, along with excellent analytical and problem-solving skills. Affirm offers competitive benefits, including 100% subsidized medical coverage, flexible spending stipends, and competitive time off. This is a remote-first position.

Requirements

• Background in fraud operations, compliance, and/or chargebacks/disputes within the tech or fintech industry
• A keen eye for detecting and deterring fraud and risk behaviors
• Experience and knowledge of utilizing fraud investigative techniques and practices
• Excellent analytical and problem solving skills

Responsibilities

• Regularly review suspicious account activities, diagnose account issues, and identify links to deter fraud attacks
• Monitor and review accounts flagged for potential fraud risk, Sanctions and PEP reviews
• Work collaboratively with multiple teams like Fraud Strategy & Analytics, Financial Crimes and Merchant Risk to share fraud trends and provide insight on new fraud behaviors and methods
• Independently solve complex fraud scenarios and cases using data and information from various tools and solid judgment
• Optimally handle ad hoc tasks and small projects
• Support vendor teams with escalations

Preferred Qualifications

Solid understanding of SQL and/or some programming language

Benefits

• Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
• Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
• Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
• ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount