Administrative Training Coordinator

Summary

Join Axon and become the Training Administrative Coordinator for Asia Pacific, responsible for administering and coordinating international training programs, including TASER training and software programs. You will collaborate with external partners to ensure customer satisfaction, manage training schedules and budgets, and maintain efficient workflows. This remote position based in Melbourne, Victoria, Australia, reports to the Senior Manager, Training Operations - EMEA. The role involves managing training calendars, budgets, and profit and loss statements, as well as creating invoices and reports. You will also be involved in ordering supplies, managing the Learning Management System (LMS), and supporting training events and marketing initiatives.

Requirements

• Degree level or equivalent
• Proficient in the use of Microsoft Excel, Outlook, PowerPoint, and Word applications
• Exceptional interpersonal, written, and verbal communication skills
• Strong task and time management skills
• Proficiency with office technology and equipment, including printers, copiers, scanners and computers
• Basic math skills and understanding of basic financials concepts

Responsibilities

• Development and management of international and domestic training calendars
• Management of Training budget, request funds through POR’s
• Management of profit and loss monthly statements
• Creation of international training invoices
• Ordering office supplies and marketing products for customers
• Ordering course materials through Microsoft AX Dynamics
• Manage course builds and attendees in our Learning Management System (LMS)
• Create and send certifications through our Learning Management System (LMS)
• Tracking of course attendees and creating quarterly and year end reports
• Assist and support Training event planning and coordination
• Work with Marketing to develop and provide rich content for our training experiences
• Manage the Training Support of Sales and Marketing at Events, shows and Expos
• Assist with the development and Localization of Training Programs
• Assist with and source translation of training materials for the Asia Pacific region

Preferred Qualifications

• Proficient in the use of Microsoft AX Dynamics applications
• Proficient in the use of Salesforce CRM Platform
• Experience in managing LMS platforms
• Demonstrated Experience within administrative roles and office management
• Able and willing to travel regularly to public safety agencies
• Experience of working in a project support office
• Exceptional communication skills in English and a second Asia Pacific language is desirable

Benefits

Remote work