Advertiser Account Manager

Summary

Join GiddyUp, a Performance Agency with a powerful global e-commerce and CMS platform, as an Advertiser Account Manager. You will nurture revenue growth, optimize account performance, and act as the primary liaison between GiddyUp and brand partners. This role requires strong relational skills, exceptional communication, and proven success in growing brand accounts within the e-commerce industry. You will collaborate with internal teams to achieve win-win outcomes for both GiddyUp and its brand partners, leveraging data analysis to identify opportunities and mitigate risks. GiddyUp offers a supportive remote work environment and a comprehensive benefits package.

Requirements

• Bachelor’s degree in communications, business administration, or a related field
• 5+ years account management experience
• 3+ years client negotiation and sales experience
• Senior level account management experience in the e-commerce industry
• Proven success growing brand accounts
• Strong marketing, sales, and analytical skills
• Exceptional relational skills

Responsibilities

• Nurture revenue growth throughout the brand lifecycle
• Optimize account growth and longevity, ensuring high performance and profitability for both GiddyUp and managed brands
• Act as a high-level liaison between GiddyUp and brand partners, advocating for win-win outcomes
• Act as the primary contact and account manager for brands throughout the brand lifecycle; effectively prioritize brands by their level of scale and strive for same day responses to brand inquiries
• Build strong relationships with brands to ensure optimal alignment and long-term success
• Educate brand partners on running effective performance campaigns for maximum scale, profitability, and longevity
• Negotiate commissions, sales caps, creative budgets, and accelerator pools required by GiddyUp internal teams for ongoing campaign success
• Handle objections and concerns raised by brands throughout the brand lifecycle
• Address campaign challenges (inventory, channels, CPA, customer support, etc.) with the GiddyUp team and communicate solutions to brand partners
• Collaborate with the Performance Marketing Manager to monitor and drive campaign performance and growth
• Communicate brand partner concerns and challenges to the GiddyUp Network team
• Master key functions of the GiddyUp Platform to effectively manage brand operations, offers, and growth strategies
• Analyze campaign data and performance on a daily/weekly/monthly/quarterly basis to identify risks, opportunities, and trends
• Collaborate with the Marketing, Traffic, and Creative teams to catalyze opportunities and to mitigate potential risks

Preferred Qualifications

• Experience working in a startup environment
• Experience working in the affiliate marketing industry
• Exceptional soft skills
• Excellent communication (verbal and written) and presentation skills

Benefits

• 100% Health, Dental, Vision, Life, STD & LTD coverage and 50% dependent coverage
• Unlimited Vacation
• 6% 401(k) match
• Annual Health & Wellness Reimbursement
• Professional Development Reimbursement
• Offsite company trips
• Team building events
• Competitive salary based on experience
• Supportive remote work environment