Premier Media is hiring a
Amazon Account Manager, Remote - Philippines

Logo of Premier Media

Amazon Account Manager

🏢 Premier Media

💵 ~$120k-$135k
📍Philippines

Summary

The job description is for a full-time Account Manager position at SellerPlex, a fast-growing company that provides Supply Chain, Finance, and Operations services for e-commerce/FBA entrepreneurs. The role involves managing Amazon FBA and Seller Central accounts with responsibilities including end-to-end account management, daily checks on product listings, customer service, handling refunds, investigating negative feedback, and maintaining account health.

Requirements

  • Minimum of 2 years of experience in end-to-end ongoing Amazon FBA and Amazon Seller Central account management (including customer service, etc)
  • Demonstrated proficiency in working with SOPs and processes related to FBA operations
  • Strong proficiency in Microsoft Excel, including advanced functions and data analysis
  • Availability to work during specified hours to ensure overlap with team schedules for collaboration
  • Detail-oriented: Exceptional attention to product listings, customer messages, and account performance
  • Great communication: Clear and effective communication to address customer inquiries and issues
  • Strong organizational skills: Ability to manage various tasks efficiently and maintain order within the account
  • Hard-working and ambitious: Willingness to go the extra mile to achieve results and contribute to the team's success

Responsibilities

  • Responsible for end-to-end ongoing Amazon FBA and Amazon Seller Central account management (including customer service, etc)
  • Conduct daily checks on product listings to ensure accuracy and optimal performance
  • Monitor and promptly respond to customer messages, providing outstanding service and assistance
  • Manage product replacements and efficiently process customer refunds, ensuring customer satisfaction
  • Investigate and mitigate negative seller feedback, safeguarding our reputation
  • Identify and analyze negative customer reviews on a per ASIN Level basis, addressing buyer issues
  • Monitor and address daily seller performance notifications to maintain account health
  • Regularly assess and address stranded inventory issues to maximize sales potential

Preferred Qualifications

Familiarity with business and accounting principles is a plus

Benefits

  • Working completely remote
  • Location independence
  • 15 paid leave days
  • Quarterly bonus
  • Great opportunity to grow

Share this job:

Disclaimer: Please check that the job is real before you apply. Applying might take you to another website that we don't own. Please be aware that any actions taken during the application process are solely your responsibility, and we bear no responsibility for any outcomes.

Similar Jobs

Please let Premier Media know you found this job on JobsCollider. Thanks! 🙏