Analyst, Revenue Operations-Data Operations

Summary

Join Mitratech's Revenue Operations team as an Analyst, focusing on data quality and other revenue-generating operations. Collaborate with various teams, including Sales, Customer Success, Legal, and Finance, to improve organizational productivity and scale. Proactively identify data quality trends and reactively address daily data challenges. Perform data reconciliations, escalate issues, and contribute to data integrity projects. Support other Revenue Operations functions, such as Deal Desk and Order Management, during peak times. Partner with cross-functional teams to enhance processes, control governance, and ensure accurate booking reporting. Support CRM & ERP enhancements and improvements. This role requires a Bachelor’s degree and experience with SFDC, CPQ, and Microsoft/Google suite.

Requirements

• Demonstrated experience with SFDC, CPQ, and Microsoft/Google suite
• Experience in Data Operations, Revenue/Sales/Customer Success operations/analytics, Deal Desk, Order Management or any similar role
• Experience working within Enterprise, SaaS, or high-tech company is ideal
• Operationally minded, learn systems quickly and have a knack for applying technology and systems to processes
• Excellent communication skills, verbal and written, and are just as comfortable gathering requirements from non-technical business users as you are communicating these requirements to others
• Ability to prioritize and handle multiple requests simultaneously without sacrificing strategic thinking and tactical execution skills
• Can build trust, be assertive when required, and shows initiative and enthusiasm
• Assertiveness and ability to navigate ambiguity by constantly forming and testing hypotheses and making sure to validate all assumptions with data
• Drives focus on simplifying complex solutions and processes
• Excellent attention to detail
• Bachelor’s degree required

Responsibilities

• Proactively – identify trends and monitor the data quality of our CRM
• Reactively – action day-to-day data challenges affecting our go-to-market teams
• Perform reconciliations for data integrity and work with cross functional teams to correct discrepancies
• Escalate items that negatively affect our data quality
• Aid in data integrity and other Revenue Operations projects
• Supports other Revenue Operations functions such as our Deal Desk and Order Management team during peak times (EOM/EOQ)
• Partner with sales, success, finance, legal and other teams to improve processes, control governance and ensure bookings are reported accurately
• Support CRM & ERP enhancements and improvement