Focusrite is hiring a
APAC Sales Administrator

Summary

The job is for an APAC Sales Administrator based in Australia (remote). The role involves managing sales orders, providing customer service, and supporting sales managers. The preferred hours are 9:00 to 13:00 Monday to Friday AEST, 22 hours per week.

Requirements

• Experience in administration necessary
• Great customer service skills
• Proficient in Microsoft office tools including excel (VLOOKUPS, Pivot tables)
• Ability to adapt

Responsibilities

• Process sales orders for APAC dealers
• Keep sales managers and customers appeased with order and account status
• Manage any returns or spares order requests from dealers
• Work with logistics partners and warehouses to ship and track orders
• E-Commerce and Apps reconciliation weekly
• Preparation of documentation for regular audits as requested
• Provide additional administration support in busy times