Application Engineer

Summary

Join Altium's Altium 365 Customer Response team as an Application Engineer! You will be responsible for supporting cloud and on-prem products, integrations with PLM systems, and Altium solutions. A typical day involves enhancing team understanding of various systems, managing test instances, resolving customer issues, influencing product development, and creating technical documentation. This role requires enterprise-level solution experience, system administration skills, and ECAD/EDA familiarity. Preferred qualifications include an engineering background and strong systems architecture understanding. Altium offers excellent benefits, including private medical insurance, group life insurance, and professional development support.

Requirements

• Proven experience in deploying or supporting enterprise-level solutions
• Experience with system administration, scripting and automation
• Familiarity with ECAD (Electronic Computer-Aided Design) and EDA (Electronic Design Automation) integration flows
• Strong grasp of enterprise systems architecture, including data flows and processes
• Proficiency in English, with strong communication and interpersonal skills

Responsibilities

• Enhance the team's understanding of cloud, on-prem, and PLM systems and their applications
• Set up and maintain test instances of various software systems and their versions
• Analyze, propose, and implement solutions for customer issues and related requests
• Contribute to shaping the product development and integration roadmap by providing insights and recommendations based on customer feedback and industry trends
• Assist in developing comprehensive technical documents, knowledge base articles, and product training materials

Preferred Qualifications

Qualifications in adjacent engineering domains such as electronics, electrical, software, or mechanical engineering

Benefits

• Private medical insurance
• Group life insurance
• Contributions to your Kafeteria MyBenefit account
• Nilo.health, mental health and wellbeing support
• Professional development support
• Employee referral and employee-of-the-month programs
• Home internet allowance
• Flexible working arrangements available based on role and location
• Free lunch on Tuesdays, snacks, and drinks in the office
• Free parking