Intelerad Medical Systems is hiring a
Application Training Specialist, Remote - Canada

Summary

The Application Training Specialist is responsible for providing software product training to clients and internal staff, installing and troubleshooting Radiology applications at customer sites, and assisting with the resolution of software/workflow issues. The position requires up to 75% travel, mainly in North America.

Requirements

• Bachelor’s degree or equivalent experience
• Experience providing technical support and/or training to users (phone, web, and/or in-person)
• Ability to work/travel alone or as part of a team
• Good written and oral communication skills
• Proven ability to be structured, organized and detail-oriented

Responsibilities

• Provide software product training to our clinical client base (e.g.: physicians, technologists, administrators, managers)
• Install, configure, test and troubleshoot our Radiology applications at customer sites
• Assist in the resolution of software/workflow issues
• Assist with setup/takedown and/or present any lesson(s) as required during iterations of Intelerad’s cyclical in-house PACS Administration course (for customers)
• Maintain and improve existing product and training documentation, as assigned
• Act as an escalation resource to our internal Support team for proprietary and certain 3rd-party products
• Conduct applications testing as part of ongoing IntelePACS development release cycles
• Demonstrate products to potential customers alone or in conjunction with a Sales representative (travel may be required)
• Participate in any project deemed necessary by the organization

Preferred Qualifications

Experience supporting applications in a Windows environment (Win10)

Benefits

This position requires up to 75% of travel, mainly in North America