Devexperts is hiring a
Applications Support Engineer, Remote - Portugal
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Summary
The job is for an Applications Support Engineer (Level 3) at dxFeed, a leading provider of data services for the capital markets industry. The role involves working closely with various teams to set up, configure, and maintain applications, deploying and configuring sophisticated trading/finance software, administering UNIX/Cloud infrastructure, and troubleshooting problems in testing and production environments.
Requirements
- 3+ years of experience in UNIX/Linux administration
- Experience working as a Tier III Support engineer
- Strong experience with OS-level administration on Linux and/or UNIX
- Experience in Amazon compute cloud
- Hands-on scripting experience with Bash, Python, and/or Groovy
- Experience with configuring CI/CD pipelines
- In-depth knowledge of TCP/IP and ISO/OSI stack
- Experience in working with Apache, Nginx, HAproxy, Envoy, etc
- Experience with networking (routing, IP, TCP, UDP, DNS) and Cisco
- Experience with monitoring and logging tools (Zabbix, Elasticsearch, or OpenSearch, Grafana, Kibana, Dynatrace, Prometheus, etc.)
- Know how to read and analyze errors in applications
- Strong ability to troubleshoot and solve problems using analytical skills
- An ability to handle multiple tasks and projects simultaneously
- Understanding of ITIL processes and routines
- Good command of English (written and verbal)
Responsibilities
- Work closely with Support, QA and Development teams for setting up, configuring and maintaining new and existing applications as part of the infrastructure
- Deploy, install, configure and maintain sophisticated Trading/Finance and related software
- Configure bare metal & сloud instances to host various types of applications
- Administer UNIX/Cloud infrastructure – installation, configuration and maintenance
- Deploy and configure cloud-based servers and networks provision servers and storage, configure firewalls, VPN, monitoring, etc
- Make key decisions for scalability, reliability and accessibility
- Install and manage in-house developed and external well-known monitoring systems
- Work with the GIT repositories
- Implement automation activities in order to get rid of routines
- Suggest improvements to the technical side of applications/environments as well as to the internal support processes in order to facilitate the maintenance of applications, monitoring of automated routine procedures and interaction between departments
- Be proactive in identifying and troubleshooting problems in testing and production environments, (generating solutions and bug reports when required) and monitoring network and systems health and status, and continuously making improvements
- Solve critical problems in applications’ configuration and environments these applications reside on (multicast routing/latency issues/packet loss/etc.) and in Systems, platforms and data such as: unavailability/ outage/ inconsistency/ misconfiguration/ data delays/ etc.)
- Communicate with clients and partner companies’ engineers on technical subjects
- Participate in an on-call support rotation to ensure 24x7x365 coverage for critical core and customer issues
- Guide and mentor Tier II engineers
- Share knowledge within the team and across other teams
Preferred Qualifications
- Knowledge of IP Multicast (RP, PIM, IGMP)
- Experience in cluster technologies and high availability systems
- Experience with SQL-like command language
- Experience with Ansible
- Knowledge of Java programming language
- Experience with trading/exchange/risk management software usage
- Experience with Atlassian software (JIRA, Confluence, FishEye, etc)
Benefits
- Possibility of hybrid/remote work mode
- Flexible working hours
- Work From Anywhere Program
- Fully paid additional wellness days (3 unwell days per year)
- Medical insurance for the employees and children
- Reimbursement of fitness
- Meal allowance
- Flexpay system
- Modern office with new equipment
- PlayStation, table football, and musical instruments in the office
- Parking spaces/transport reimbursement
- Meals in the office
- Free drinks and snacks
- Teambuilding activities
- Corporate parties
- Football club
- Music club
- Speakers' club
- Free admission to corporate external events
- Possibility of joining conferences and professional fairs
- Personal branding development support
- English language courses
- Local language courses for foreign employees
- Unlimited access to self-learning platforms
- Certification opportunities
- Mentorship Program
- Parental leave benefits
This job is filled or no longer available
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