Associate Director, Strategy and Operations

Summary

Join Instruction Partners as an Associate Director, Strategy & Operations! This full-time, remote position involves up to 25% national travel and focuses on project management and coordination, administrative support, and event logistics. You will work closely with the CFOO and other managers, facilitating cross-team projects, managing internal events, conducting research, and preparing presentations. The role requires strong organizational skills, excellent communication, and the ability to build relationships with diverse stakeholders. A competitive salary and benefits package are offered, including a generous vacation policy and private retirement investment options. Instruction Partners is committed to diversity, equity, and inclusion, creating a welcoming and supportive work environment.

Requirements

• Possesses strong business acumen and can decipher priorities and make sound judgment calls
• Ability to work independently and autonomously, while navigating ambiguity and shifting priorities
• Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail
• High degree of professionalism in dealing with diverse groups of people and strong interpersonal skills
• Ability to build relationships with stakeholders including Board members, senior executives, staff, community leaders, donors, and partners
• Ability to react with appropriate levels of urgency to situations and events that require quick response or turnaround
• Able to maintain a high level of integrity and discretion in handling confidential information
• High technical aptitude and demonstrated ability to learn new systems
• Previous Experience: 7+ years of relevant experience, including substantial project management experience, demonstrated leadership, and expertise in team development

Responsibilities

• Project Management & Coordination (60%)
• Conduct research and prepare presentations related to the subject area of the various projects and partners
• Research, prototype, and build specific operational systems conducive to meeting our strategic goals
• Manage and track internal and external operations projects and KPIs on a quarterly basis
• Supports and coordinates cross-team projects, as directed through the Development, MarComms, Engagement, Business Systems, Finance and People and Culture teams
• Align and coordinate with internal partners to drive strategy and execution of work plans ensuring high quality and timely deliverables
• Prioritizes conflicting needs; handles matters expeditiously, proactively, and follows-through on projects to successful completion, often with deadline pressures
• Administrative Support and Communication (20%)
• Completes a variety of administrative tasks for the CFOO and ED, Engagement where needed including: managing dynamic calendars; completing expense reports; composing and preparing correspondence; arranging complex and detailed travel plans, itineraries, and agendas; and compiling documents for meetings
• Prioritize inquiries and requests while troubleshooting conflicts; make judgments and recommendations to ensure smooth day-to-day communications and engagements
• Plans, coordinates and ensures the leadership schedules are followed and respected
• Assist with the facilitation of team engagement strategies, such as team meetings, retreats, external events, feedback loops, and other key culture and operational structures
• Serve as the primary point of contact on all matters pertaining to the scheduling of the CFOO (and, where desired, ED Engagement) managing both internal and external requests
• Helps respond to RFPs and grant applications with information regarding finance, the Leadership team and the organization
• Events and Logistics (20%)
• Plan and execute systems for scheduling internal team meetings, including cross-functional activities
• Develop systems and processes for managing events across teams, including templates for travel memos and surveys, logistics memos, project plans, event launch forms, and other planning resources
• Work with cross-functional teams to plan and execute logistics for all org-wide retreats and events, including securing space, managing materials and tech requests, supporting travel booking, communicating expectations, and meeting facilitator needs
• Partner with the ED People & Culture to plan and manage logistics for New Hire Orientation and community events
• Partner with the ED Engagement to plan and manage logistics for conferences and sales related trips
• Work with the Chief of Staff to support logistics for all in-person Board, Leadership Huddle, Executive Leadership Team, and Chiefs meetings, including managing scheduling, securing space, planning meals, and navigating technology and supply needs
• Throughly research, cost analyze and negotiate with external vendors
• Develop and manage the event costs, track spending, identify areas of cost savings, and pay applicable vendors
• Communicate the big picture and the smallest details to contracted vendors (venues, A/V providers, caterers, decorators) to build every component of the event experience
• Coordinate with relevant parties to design surveys for participants and support internal learning through the curation of meeting survey data

Benefits

• The salary for this role is $ 101,500
• Competitive benefits and private retirement investment options are available
• As well as a generous vacation policy