Associate Project Manager

Summary

Join Global Healthcare Exchange (GHX) as an Associate Project Manager and contribute to the successful implementation of GHX products for healthcare providers and suppliers. You will lead or support implementation teams, manage multiple projects simultaneously, and collaborate with cross-functional resources. This role also involves providing analytical and administrative support to senior project managers, assisting with project intake, and monitoring key project metrics. The position requires a strong project management background, knowledge of the software development lifecycle, and excellent communication skills. GHX offers a diverse and inclusive workplace and a competitive compensation package. The ideal candidate will possess a Bachelor's degree, relevant experience, and strong analytical and organizational skills.

Requirements

• Possess a Bachelor’s degree and two (2) or more years of experience participating on or leading project teams
• Have one (1) or more years' experience with software development, implementation or integration projects either in a leadership role or as a major team contributor. Must have a basic understanding of the software development life cycle and EDI
• Possess knowledge of project management methods and processes and demonstrated success in delivering project scope on time and within budget
• Have proven experience managing key customer relationships and projects
• Possess excellent facilitation, analytical and organizational skills
• Have a strong ability to multi-task, be self-motivated and passionate about learning new technology
• Have experience with Microsoft Office products
• Communicate effectively at cross-functional and team levels and adapt communication style and message based on the specific setting and audience
• Possess solid analytical and qualitative reasoning skills
• Possess an analytic aptitude and can identify when project activities are not conforming with the project plan. Have the capability to run reports and identify variances

Responsibilities

• Lead and facilitate customer/project “kick off” sessions to review assumptions and customer expectations, gather requirements, educate customer on products and services, etc
• Identify and schedule project deliverables, milestones and required tasks, providing early visibility to schedules/milestones that are at risk
• Manage and update project plans and schedules for assigned projects and support Project Manager’s in doing the same across the project portfolio
• Direct and coordinate activities for project personnel to ensure project progresses on schedule
• Assist team members in completing customer defined deliverables and in producing key project artifacts to document the implementation
• Serve as the primary point of contact with key customers for implementation of GHX products
• Develop and maintain product knowledge to increase efficiency in delivery of products and may even gain expertise to train customers on implemented solutions
• Support Project Manager’s in leading business requirements and design sessions with key stakeholders and technology team. Work in conjunction with customers to analyze, design, and develop requirements
• Assist the Project Manager’s with project best practices, techniques, and tools for project planning, execution, project management, ongoing milestone/deliverable tracking, communication, and key performance metrics
• Coordinate the activities of project teams to implement GHX products
• Lead team and client meetings as assigned
• Assist the Solution Delivery PMO with project intake activities, portfolio management, metrics, and reporting

Preferred Qualifications

• Possess Certified Associate in Project Management (CAPM) Certification or equivalent
• Have experience managing multiple small projects simultaneously, preferably in the technology or healthcare arena
• Have healthcare technology implementation and/or ERP implementation experience
• Have experience with Salesforce

Benefits

• Health, vision, and dental insurance
• Accident and life insurance
• 401k matching
• Paid-time off
• Education reimbursement