Leadtech Group is hiring a
Automation Specialist

Summary

The job description is for an Automation Specialist position at Leadtech. The role involves improving and automating business processes, working closely with the DevOp Team, analyzing functional and non-functional use cases, prioritizing test activities, ensuring acceptance tests reflect desired functionality, and promoting productivity and quality of the Customer Service Department.

Requirements

• Experience in defining and executing test scripts
• Knowledge in programming languages: Java Script and Html
• Proficient in Google Tools, Gimp, Photoshop, Shutter and Office (Word, Excel, PowerPoint)
• General Programming knowledge: algorithmics, bots
• General knowledge using database
• Strong analytical background
• Self-starter
• Ability working in different environments: Linux (Ubuntu) or Windows
• Ability to evaluate of functional and non-functional requirements for testability and suitability for automation
• Flexible and adaptable when dealing with changing requirements, priorities or circumstances
• Ability to prioritize and manage own workload in an efficient and timely manner, working to strict deadlines

Responsibilities

• Improving and automating business processes
• Working closely with DevOp Team
• Documenting processes, redesigning them as necessary to enable automation
• Generating detailed requirements and providing details about developing robots
• Analyzing functional and non-functional use cases to identify and prioritize test activities
• Designing test cases, test scripts, and test data that will validate each use case
• Analyzing robots functions to improve Customer Service Agents's quality and productivity
• Using identified tools for test planning, execution, and management of defects
• Being an active contributor with the Development Team to report improvements in user experience
• Ensuring the acceptance tests reflect the desired functionality of our projects
• Working with Development team to define the appropriate testing approach for a project and contribute towards/write project test plans defining exit criteria
• Working closely with Development Team and Customer Service Dpt. to ensure a high level of test coverage and detect new customer needs
• Reporting of defects clearly and concisely and managing these through to resolution with relevant stakeholders
• Documenting results of testing undertaken to achieve a good communication with Development team
• Promoting optimize productivity and quality of the Customer Service Dpt. throughout the development process
• Prioritizing work according to the gravity of the issues

Preferred Qualifications

• Previous experience in a customer service department
• High level in English (written and spoken)

Benefits

• Competitive salary
• Full-time, permanent contract
• Private health insurance
• 25 days of holiday + your birthday off
• Flexible vacation time (no blackout days)
• Flextime (7 - 09.30h / 15:30 - 18.30h)
• Free Friday afternoons (a 7-hour workday!)
• 35-hour week for the full months of July and August (free afternoons!)
• Flexibility to work from home
• Other benefits paid from the gross salary (ticket restaurant, nursery tickets)
• Team-building activities
• Monthly after work
• Free coffee and snacks
• Free fresh fruit
• Permanent internal training + annual budget for external training
• Games room (Nintendo, table tennis, futbolín)
• Terrace at the office
• An innovative approach to all internal processes and businesses
• Work with the latest technologies + career progress opportunities