Remote B2B Client Success Manager

Summary

Join a high-performance team as a Client Success Manager and take ownership of specific accounts, overseeing all delivery tasks across sold programs.

Requirements

• Be familiar with Future B2B brands and immersed in Internet culture
• Three or more years experience working for an agency (media, digital or creative) or media company in a client facing role
• Experience with paid social media campaigns and content creation teams
• Digital-knowledgeable, with understanding of virtual networking tools, G-suite and Microsoft products

Responsibilities

• Execute cross-platform custom marketing programs rooted in digital, social, media and experiential that elevate integrated marketing and advertising sales initiatives
• Execute on deliverables, including the editorial, email, ad delivery, trade marketing, audience development and business intelligence
• Prepare reports for our teams and external clients regarding status and success of projects in collaboration with multiple teams
• Measure project performance using appropriate tools and techniques, reporting and escalating to senior management
• Monitor campaign performance and make strategic recommendations

Benefits

• Health insurance
• Unlimited holiday
• Share in our success whereby every colleague is eligible to join our profit pool bonus scheme - if Future hits their performance targets all colleagues may receive a bonus