Benefits Administrator, HR Administrator

Summary

Join our team as an experienced Benefits/HR Administrator! You will plan and administer daily operations of HR and employee benefit programs, ensuring compliance with all regulations. Manage staffing actions, payroll changes, and benefit plan billing. Respond to employee inquiries and act as a liaison with benefit providers. The ideal candidate has experience in a similar role, preferably in a non-profit, and excels in customer service and data management. Strong organizational skills and knowledge of employment/benefit laws are essential. You will stay updated on market trends and maintain confidentiality.

Requirements

• Minimum Bachelor’s degree in HRM, Business Administration, or a related field
• At least five (5) years of recent experience as a Benefits Administrator or similar role
• At least two (2) years of recent human resources management experience required
• Experience managing leave-of-absence, time-off, and workers’ compensation programs
• Thorough knowledge of federal, state, and local regulations affecting employee benefits (e.g., ACA, ERISA, COBRA, FMLA, ADA, HIPAA)
• Proficiency with HRIS and benefits software (e.g., ADP WorkforceNow) and Microsoft Office Suite
• Strong research, analytical, and organizational skills
• Ability to maintain confidentiality, exercise sound judgment, and establish effective working relationships
• Excellent written, verbal, and interpersonal communication skills
• Strong time management, multitasking, and problem-solving abilities

Responsibilities

• Implement and administer all employee benefits and processes (e.g., group health, dental, vision, short-term and long-term disability, workers' compensation, life insurance, critical illness and accident plans, flexible spending plans, retirement, etc.)
• Coordinate daily healthcare and 401(k) benefit processes, including eligibility determinations, enrollments, COBRA, terminations, changes, beneficiaries, disability, accident and death claims, rollovers, distributions, loans, and hardships
• Coordinate the transfer of data to external contacts for services, premiums, and plan administration
• Administer continuation of benefits under COBRA, including generating qualifying event forms, determining monthly premiums, and updating mandated changes
• Process and administer all leave-of-absence requests and disability paperwork (e.g., medical, personal, disability, and FMLA). Effectively interpret FMLA and ADA implications as they relate to leaves of absence and disabilities
• Serve as the Foundation’s liaison and maintain good working relationships with benefit providers, brokers, consultants, and auditors
• Coordinate annual benefit renewal processes and participate in negotiations for benefits and services with providers and consultants
• Recommend and implement new benefit programs, examining possible plan designs and cost changes
• Communicate benefit plan policies, procedures, and legal requirements to employees and beneficiaries. Distribute benefit orientation and enrollment materials. Hold meetings to discuss benefit program details with employees and orient new employees on benefits
• Respond to employee inquiries regarding plan provisions, benefit enrollments, status changes, and other general questions
• Maintain the benefit plan setup and self-service in ADP and other group benefit databases; ensure accuracy of all benefit enrollments in the HRIS
• Ensure completion of required benefit compliance, including non-discrimination testing, required notices, CMS disclosure, and assist with 5500 preparations. Ensure timeliness and accuracy of required reporting
• Reconcile carrier bills with enrollments
• Conduct audits of benefits packages and policies to ensure compliance
• Provide auditors with requested 401(k) and health benefits information
• Collaborate with payroll to ensure accurate and timely processing of contributions and deductions, including reviewing payroll reports and meeting deadlines
• Conduct audits and recommend/implement corrective actions
• Ensure compliance with applicable federal, state, and local regulations governing employee benefit plans, including 401(k) (e.g., ACA, COBRA, HIPAA, FMLA, Unemployment, Workers’ Compensation)
• Maintain and update employee records, benefit files, reports, and documentation per federal, state, and local regulations and provider agreements
• Stay informed on legal and regulatory changes, trends, and other developments affecting employee benefits
• Administer all staffing changes and HR processes, including but not limited to onboarding, offboarding, and recordkeeping, ensuring tasks are carried out efficiently
• Implement new hire orientation and prepare new-employee files. Complete Forms I-9, verify I-9 documentation, and maintain I-9 files
• File documents into appropriate employee and department files. Ensure confidentiality of files, records, and data, and use discretion when controlling access to information
• Respond to employee inquiries and resolve internal/external queries or escalate them to the appropriate contact
• Document and maintain administrative procedures for all benefit and HR processes
• Ensure compliance with federal, state, and local employment laws and regulations, Foundation policies, and best practices
• Maintain knowledge of HR trends, regulatory changes, and new technologies
• Maintain the HRIS to ensure accurate and up-to-date employee data. Review and process self-service employee transactions
• Assist with performance review and merit increase processes, employee recognition, and training programs
• Coordinate educational programs for employees, including retirement and wellness seminars
• Compile and submit HR data for reporting needs (e.g., regulatory agencies/organizations)
• Perform other HR duties and clerical tasks as assigned

Preferred Qualifications

CBP or CEBS designation preferred

Benefits

Remote work with adherence to telework policies and procedures