Benefits & HR System Specialist

Summary

Join World Insurance, a rapidly growing insurance brokerage firm, as a Benefit / HR Specialist. You will play a crucial role in implementing, configuring, supporting, and administering HR services, primarily using the UKG Ready platform. This position demands excellent project management skills, meticulous attention to detail, and strong communication abilities. You will lead UKG Ready implementations, gather client requirements, administer employee benefits, troubleshoot EDI issues, provide user training, maintain accurate documentation, and resolve technology problems. The role involves managing multiple projects and priorities effectively in a fast-paced environment. Success in this position requires a strong understanding of benefits administration software and systems.

Requirements

• Relevant experience in benefits administration, preferably in an implementation or consulting role
• Strong knowledge of benefits administration software and systems, such as Employee Navigator, EASE, and ADP, with preferred experience in UKG Ready (Everything Benefits)
• Proven project management and problem-solving skills, with a keen focus on attention to detail
• Excellent communication and interpersonal skills, with the ability to work effectively with clients, insurance carriers, third-party vendors, and internal stakeholders
• Ability to manage multiple projects and priorities effectively in a fast-paced environment
• Proficiency in Microsoft Office Suite, including Excel, Word, and PowerPoint

Responsibilities

• Lead UKG Ready implementations for HR and employee benefits administration, covering comprehensive configuration, rigorous testing, and seamless go-live support
• Gather detailed requirements from clients, brokers, and third-party vendors to ensure successful system implementation
• Administer employee benefits programs, including managing enrollments, processing changes, and ensuring compliance
• Troubleshoot and resolve EDI (Electronic Data Interchange) issues related to benefits, payroll, and vendor integrations
• Provide effective user training and ongoing support for HR systems and processes
• Maintain accurate documentation and ensure robust data integrity across all HR platforms
• Resolve technology issues concerning benefits administration, coordinating efficiently with insurance carriers and vendors
• Project manages EDI connection setups for both new implementations and ongoing renewals with all relevant stakeholders
• Plan and support all system renewals and updates for client benefits administration technology
• Stay informed on industry trends and best practices within the benefits administration technology space