Bilingual French Customer Service Representative

Summary

Join Teleflora as a Bilingual French Customer Service Representative and be part of our team that delivers beautiful bouquets with keepsake vases to customers' doors. As a frontline contact, you'll answer all Florists calls, process customer requests, and reinforce Teleflora's commitment to superior Customer Service.

Requirements

• Fluent in French and English
• High school diploma, college business courses or undergraduate courses
• 1-2 years Customer Service/Call Center experience

Responsibilities

• Answer all Florists calls
• Process all customer requests
• Reinforce Teleflora's commitment to superior Customer Service

Benefits

• Competitive benefits package including Medical (including 24/7 online access to a physician), Vision, Dental and 401k with match eligibility
• Opportunities for development and internal mobility
• Manager and leadership training, biweekly L&OD webinars, and eLearning offerings
• Companywide problem solving and continuous improvement training
• Wonderful Giving (wonderfulgiving.com) - allowing you to donate company money to a cause of your choice