Billing And Credit Control Specialist

Summary

Join Masabi, a global leader in fare payment technology, as a Billing and Credit Control Specialist. You will play a key role in our financial operations, focusing on accurate remittance reporting, invoice generation, credit management, and resolving billing discrepancies. This fully remote or hybrid role, ideally based in London, requires experience in billing and credit control, strong analytical skills, and excellent communication. Masabi offers a comprehensive benefits package including private healthcare, life insurance, generous holiday allowance, and professional development opportunities. We are a purpose-driven company committed to creating a supportive and inclusive work environment.

Requirements

• Experience in billing, credit control, or a related financial role
• Proficiency in billing systems and credit management tools
• Strong analytical and problem-solving skills, with expertise in financial software, particularly Microsoft Excel
• Exceptional reconciliation skills, with a keen attention to detail
• Excellent communication and collaboration abilities
• High emotional intelligence with adaptability, drive, and resilience
• A good command of the English language is required for this role, including the ability to communicate clearly and effectively in both written and spoken English

Responsibilities

• Prepare accurate, reconciled weekly and monthly remittance reports, ensuring a thorough understanding of the various data sources involved and their interactions with financial information
• Generate precise, on-time invoices and collaborate with various departments for billing accuracy
• Evaluate customer credit profiles to set appropriate limits
• Strategically manage and reduce overdue accounts
• Address and resolve billing issues and balance discrepancies with customers
• Maintain proactive, clear communication regarding billing details, payment terms, and credit policies
• Produce and review reports on billing, collections, and overall credit control effectiveness
• Reconcile complex accounts with a variety of open and closed items, including invoices, credit notes, and payments
• Offer insights for process optimisation to minimise outstanding balances
• Continuously implement, evaluate and enhance billing and credit control processes

Preferred Qualifications

Candidates based in London

Benefits

• 25 days of holiday per year plus the option to buy another 5 days pro-rated
• Private Healthcare via AXA, including pre-existing conditions and mental health
• Life Insurance
• Menopause support
• Choice of workstation
• Ability to work for up to 3 months per year from any country in the world (certain limitations)
• Pension scheme
• Training allowance of up to £1000 per year
• ��200 annual allowance for any home office need or improvement
• Enhanced family leave pay
• Cycle to work scheme
• Regular social gatherings with a monthly allowance for each employee
• Fun and collaborative environment with a focus on making a difference in the world