Billing And Receivables Specialist

Summary

Join Qmerit as a Billing and Receivables Specialist and play a crucial role in reconciling installer invoices and customer payments. You will ensure accurate and timely invoice generation, collaborating with the Client Success Team and certified installers. This position demands strong accounts payable knowledge, multitasking abilities, and excellent customer engagement skills. You will manage the billing process, track program agreements, process payments, reconcile invoices, and resolve discrepancies. Success hinges on accurate and timely invoice management. This remote position offers a competitive hourly rate plus bonus and a comprehensive benefits package.

Requirements

• Be an Independent worker with ability to thrive in a busy, time-sensitive environment
• Be Proficient with Microsoft Excel as well as the ability to learn various computer applications quickly
• Possess Excellent written and verbal communication skills
• Possess Effective multitasking and prioritization skills
• Possess Effective organizational and time management skills
• Possess Exceptional attention to detail and accuracy
• Have a Bachelor's degree in accounting, finance, or related field
• Have Minimum 2-3 years' experience in Accounts Payable and/or Accounts Receivable
• Have Canadian Sales Tax Experience GST/HST/PST/QST
• Be Bilingual English/French Canadian

Responsibilities

• Proactively drives the billing process with support from the Client Success team
• Understands and complies with program billing guidelines
• Tracks and monitors program billing agreements as outlined in statement of work (SOW), promptly identifying approaching fee limits and inconsistencies in agreed upon billing targets
• Processes payments and controls expenses by receiving, processing, verifying, and reconciling invoices
• Reconciles submitted work from the Billing Team and CSR team
• Pays vendors by monitoring discount opportunities, verifying federal id numbers, scheduling, and preparing payment, and resolving contract, invoice, or payment discrepancies and documentation
• Verifies vendor accounts by reconciling monthly statements and related transactions
• Creates invoices to our customers for installation services
• Manages outstanding receivables and ensure collection within payment terms
• Collaborates with Client Success Director/ Team to research and resolve any disputes or discrepancies in billed amounts
• Performs unbilled and billed reconciliations for certified installer accounts across multiple programs
• Research billing issues causing delayed issuance of payment and/or invoicing and drives to resolution
• Identifies and resolves any internal billing issues or processes impacting billing execution
• Appropriately escalates issues to and involves the right resources so that action plans can be prepared and agreed upon for implementation
• Initiates and tracks customer requests for payments thru our credit card processing system
• Effectively coordinates communication with contractors, partners and customers regarding outstanding balances
• Resolves issues with billing disputes related to customer final invoice amounts

Preferred Qualifications

• Have a "get it done" hard charging attitude and be a multi-tasker
• Be Organized and detail oriented
• Have High personal and professional integrity
• Be a Champion for open communication – up and down
• Be an Action-oriented problem solver who exhibits perseverance and tenacity to resolve issues
• Be Approachable

Benefits

• Full Benefit Package including Medical/Dental/Vision
• Twelve (12) paid Company Holidays
• Paid vacation per year
• Forty (40) hours of sick leave per year as described in the sick leave policy
• Life and long-term disability insurance
• 401k Plan with a 3% match